Google Pay flow ends with nothing happening

  • Resolved David

    (@divorcetheworld)


    2 years, 2 months ago

    The Google Pay button is present.
    I tap on it; the interface appears.
    I make my selections and tap continue.
    The card selection interface appears; I tap continue.
    Spinner appears “Loading”, and then it disappears.
    I’m exactly where I was when I landed on the Checkout page.

    I have debugging enabled, but nothing is showing in the logs. Stripe API logs show

    POST	/v1/sources
POST	/v1/tokens

    All 200 status. No errors in sight.

Viewing 3 replies - 1 through 3 (of 3 total)
  • André

    (@chiape)

    2 years, 2 months ago

    Hey @divorcetheworld!

    Could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response.

    My very best!

    Thread Starter David

    (@divorcetheworld)

    2 years, 2 months ago

    
### WordPress Environment ###

WordPress address (URL): https://liturgy.sophiainstitute.com
Site address (URL): https://liturgy.sophiainstitute.com
WC Version: 6.2.0
REST API Version: ✔ 6.2.0
WC Blocks Version: ✔ 6.7.3
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.1.0
Log Directory Writable: ✔
WP Version: ❌ 5.9 - There is a newer version of WordPress available (5.9.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.26
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.36-39-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 29.05MB
Database Data Size: 24.45MB
Database Index Size: 4.60MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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### Post Type Counts ###

acf-field: 6
acf-field-group: 3
astra_adv_header: 2
attachment: 767
cfw_order_bumps: 2
custom_css: 2
customize_changeset: 108
filter-field: 2
filter-set: 1
gblocks_global_style: 8
gblocks_templates: 2
gp_elements: 16
music_snippets: 714
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nf_sub: 1
page: 14
post: 15
product: 6
rehearsal_videos: 1
revision: 167
search-filter-widget: 1
shop_coupon: 1
shop_order: 19
shop_order_refund: 1
vxc_sales: 3
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (37) ###

Admin Columns Pro - Advanced Custom Fields (ACF): by AdminColumns.com – 2.7
Admin Columns Pro: by AdminColumns.com – 5.6.4
Advanced Custom Fields PRO: by Delicious Brains – 5.11.4
Ajax Cart AutoUpdate for WooCommerce: by taisho – 1.5.5
The SEO Framework: by The SEO Framework Team – 4.2.3
AutomateWoo: by WooCommerce – 5.5.7
Better Search Replace: by Delicious Brains – 1.3.4
CheckoutWC: by Objectiv – 6.2.3
Code Snippets: by Code Snippets Pro – 2.14.3
Custom Post Type UI: by WebDevStudios – 1.10.2
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
F4 Salutation Fields for WooCommerce: by FAKTOR VIER – 1.0.12
Filter Everything PRO: by Andrii Stepasiuk – 1.5.1
Filter Everything — WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.6.0
Font Awesome: by Font Awesome – 4.1.1
GenerateBlocks Pro: by Tom Usborne – 1.1.2
GenerateBlocks: by Tom Usborne – 1.4.2
Getwid: by MotoPress – 1.7.8
GP Premium: by Tom Usborne – 2.1.2
Lightbox with PhotoSwipe: by Arno Welzel – 3.2.10
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Ninja Forms - Mailchimp: by Saturday Drive – 3.3.1
Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.29
Ninja Forms: by Saturday Drive – 3.6.7
Rummelhoff Calendar Block: by David Rummelhoff – 1.0.3
SVG Support: by Benbodhi – 2.4.2
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.1
Integration for WooCommerce and Salesforce Pro: by CRM Perks. – 1.6.1
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.8
WooCommerce Dynamic Pricing: by Element Stark – 3.1.26
WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
WooCommerce Google Analytics Pro: by SkyVerge – 1.11.1
WooCommerce Shipment Tracking: by WooCommerce – 1.6.30
WooCommerce UPS Shipping: by WooCommerce – 3.2.36
WooCommerce USPS Shipping: by WooCommerce – 4.4.68
WooCommerce: by Automattic – 6.2.0 (update to version 6.2.1 is available)
WP Mail SMTP Pro: by WPForms – 3.2.1

### Inactive Plugins (9) ###

Donation For Woocommerce: by wpexpertsio – 3.0
Download Plugins and Themes from Dashboard: by WPFactory – 1.8.1
Enable Media Replace: by ShortPixel – 3.6.3
Newspack Content Converter: by Automattic – 0.0.13-alpha
Newspack Content Converter: by Automattic – 0.0.13-alpha
Perfmatters: by forgemedia – 1.8.3
Search & Filter Pro: by Code Amp – 2.5.11
Term Management Tools: by theMikeD
scribu – 2.0.1

WooCommerce Pre-Orders: by WooCommerce – 1.5.30

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (7) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
Rummelhoff Custom MU Plugin: by David Rummelhoff – 1.0.6
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Cache Plugin: by WP Engine – 1.0.5
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5 - /shop/
Cart: #23 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Sophia GeneratePress Base
Version: 0.1
Author URL: https://perceptionsstudio.com
Child Theme: ✔
Parent Theme Name: GeneratePress
Parent Theme Version: 3.1.3
Parent Theme Author URL: https://tomusborne.com
WooCommerce Support: ✔

### Templates ###

Overrides: generatepress_child/woocommerce/emails/customer-new-account.php
generatepress_child/woocommerce/emails/customer-note.php
generatepress_child/woocommerce/emails/customer-on-hold-order.php
generatepress_child/woocommerce/emails/customer-processing-order.php
generatepress_child/woocommerce/emails/customer-refunded-order.php
generatepress_child/woocommerce/emails/customer-reset-password.php

### Action Scheduler ###

Complete: 705
Oldest: 2022-01-31 09:18:23 -0500
Newest: 2022-02-24 22:17:43 -0500

Pending: 3
Oldest: 2022-02-25 02:44:03 -0500
Newest: 2022-03-03 11:08:41 -0500

### Status report information ###

Generated at: 2022-02-24 22:17:56 -05:00
    Igor H

    (@ihereira)

    2 years, 2 months ago

    Hello,

    Thanks for sending this information,

    WP Version: ❌ 5.9 – There is a newer version of WordPress

    You can update your WordPress, then check again if this solves the issue. To update your WordPress securely please check.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
     
    You can test your site performing a conflict test:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and WooCommerce Stripe Payments
    • Repeat the action that is causing the problem

    You can find a more detailed explanation on how to do a conflict test here.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Google Pay flow ends with nothing happening’ is closed to new replies.