• Resolved ipman91

    (@ipman91)


    I hope this message finds you well.

    I am reaching out to report an issue regarding the checkout experience on my website. Specifically, Google Pay and Apple Pay are not appearing as available payment options on the checkout page, despite having completed the necessary setup and integration steps.

    It was working before fine, after the update from March its not showing the Payments Icons on the checkout.

    • This topic was modified 1 year ago by ipman91.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mahfuzur Rahman

    (@mahfuzurwp)

    Hi @ipman91,

    Thanks for reaching out! If Google Pay and Apple Pay were showing previously and disappeared after the March update, we’ll need to do a bit of troubleshooting to figure out what’s going on.

    First, please check if there are any console errors in your browser’s developer tools when loading the checkout page, as well as any fatal error logs under WooCommerce > Status > Logs. You can copy and paste the logs into https://gist.github.com/ and share the link here.

    Also, I noticed your site doesn’t appear to have an active SSL certificate, and it’s not loading on my end. Since Apple Pay and Google Pay require a secure (HTTPS) connection to display, this could be contributing to the issue. Once SSL is enabled and the site is fully accessible, we can dig deeper if needed.

    Let us know what you find!

    Saif

    (@babylon1999)

    I am reaching out to report an issue regarding the checkout experience on my website. Specifically, Google Pay and Apple Pay are not appearing as available payment options on the checkout page, despite having completed the necessary setup and integration steps.

    I can see that you offer marketing services, so this is expected. The express checkout options are no longer supported for digital products due to the way the tax calculation works. If this affects your business, I recommend adding some feedback here @ipman91 : https://github.com/woocommerce/woocommerce-gateway-stripe/issues/4170

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there,

    Just checking in! Since it’s been a while, I’ll go ahead and close this out — but feel free to reach out whenever you’re ready.

    And if you found our support helpful, leaving a quick review would mean a lot: https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/#new-post

Viewing 3 replies - 1 through 3 (of 3 total)

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