Google Pagespeed Insights

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  • Plugin Author zohosalesiq

    (@zohosalesiq)

    5 years, 1 month ago

    Hello there,

    1) Our team of developers will look into this one and we’ll update this answer once they have completed their analysis.

    2) FYI, document.write() was included to facilitate the ability to switch SalesIQ from a Floating type chat to a fixed, button type widget.

    If you’re among the majority of users who prefer the Floating type widget that can scroll up and down a page based on the page scroll, you can remove this part of the script: d.write(“<div id=’zsiqwidget’></div>”); from your SalesIQ script and test it again.

    This will not impair your SalesIQ’s functioning in anyway except the inability to switch to a . button type widget as mentioned earlier.

    Regards,
    Zoho SalesIQ Team.

    Plugin Author zohosalesiq

    (@zohosalesiq)

    5 years, 1 month ago

    UPDATE:

    As for your first question, we are using jQuery for bind elements for now. As of now passive events are not supported in jQuery due to a known issue in it.

    We will examine if there’s any way we can work around this and if so, will update this thread subsequently.

    Regards,
    Kris | Zoho SalesIQ

    • This reply was modified 5 years, 1 month ago by zohosalesiq.
    Plugin Author zohosalesiq

    (@zohosalesiq)

    5 years, 1 month ago

    UPDATE – II:

    We’ve now made updates to SalesIQ to significantly improve scrolling performance by using ‘Gator’ for Event delegation in our javascript.

    Regards,
    Kris | Zoho SalesIQ

Viewing 3 replies - 1 through 3 (of 3 total)
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