Title: Google Merchant XML Feed
Last modified: March 9, 2021

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# Google Merchant XML Feed

 *  Resolved [curtcherry](https://wordpress.org/support/users/curtcherry/)
 * (@curtcherry)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/google-merchant-xml-feed/)
 * I am getting – Global Feed Issues – “Connection Failed” in the Merchant Center
   when I try and fetch my xml file.
    Facebook can fetch the feed that I made in
   the directory. I have used the Google Search Console to make sure Google can 
   see it. And it can… I have tried all the different file formats and no luck. 
   I have also checked the Robots.txt file. I have also checked the Wordfence configuration…
 * I have tried setting a page level rule on CloudFlare… Nothing I do seems to work.
 * Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-merchant-xml-feed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14160322)
 * Are you using a CDN firewall? If so, you need to add a rule to allow Google request
   the feed.
 *  Thread Starter [curtcherry](https://wordpress.org/support/users/curtcherry/)
 * (@curtcherry)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14160348)
 * Yes and Per Cloudflare.
 * 74.125.191.160.
    This IP has no valid PTR. According to Googlebot Verification
   | Google Search Central | Google Developers 1 is is not Goooglebot, you may want
   to contact the vendor to have them update their expected PTR values if this is
   a valid address.
 *  Thread Starter [curtcherry](https://wordpress.org/support/users/curtcherry/)
 * (@curtcherry)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14161122)
 * I don’t even think a rule will allow it. I already tried it.
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14161137)
 * by coincidence one of our other users experienced exactly the same yesterday 
   and they were able to solve it. It was there CDN/Firewall causing the issue at
   hand.
 *  Thread Starter [curtcherry](https://wordpress.org/support/users/curtcherry/)
 * (@curtcherry)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14161144)
 * What did they do to fix it? I have tried a rule at cloudflare and that doesn’t
   work. Maybe I didn’t apply the rule correctly but it seemed pretty straightforward.
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14161154)
 * Hi,
 * I am not entirely sure how they did it as we are no CDN firewall expert but this
   is what they typed: [https://www.dropbox.com/s/d1zw1t2tvvlfswe/CDN-firewall.png?dl=0](https://www.dropbox.com/s/d1zw1t2tvvlfswe/CDN-firewall.png?dl=0)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Google Merchant XML Feed’ is closed to new replies.

 * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496)
 * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/google-merchant-xml-feed/#post-14161154)
 * Status: resolved