Title: Google maps unavailable
Last modified: October 24, 2018

---

# Google maps unavailable

 *  Resolved [parbaydiary](https://wordpress.org/support/users/parbaydiary/)
 * (@parbaydiary)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/google-maps-unavailable/)
 * followed all the directions from Google and EM – copied over API key and used
   the address [https://*.parbaydiary.co.uk/*](https://*.parbaydiary.co.uk/*) for
   the restriction – – got the error message ‘no maps available ….
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-maps-unavailable%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Tim Vergara](https://wordpress.org/support/users/tim01/)
 * (@tim01)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/google-maps-unavailable/#post-10811660)
 * Can you also make sure that you have also enabled the following API’s and added
   the Billing Info?
    1, Make sure that you have also added your BILLING ADDRESS,
   This is because google maps requires billing information now. 2. Geocoding API
   3. Geolocating API 4. Directions API 5. Distance API 6. Elevation API
 * After you have made sure that you have activated those, You might need to re-
   enter the addresses again on the Field for the map to show.
 * If you’re also using Themes like DIVI, They have their own Google Maps Implementation,
   You would need to enter the API there also. Please do check DIVI Documentation
   in case you’re using it.
    -  This reply was modified 7 years, 6 months ago by [Tim Vergara](https://wordpress.org/support/users/tim01/).
 *  Thread Starter [parbaydiary](https://wordpress.org/support/users/parbaydiary/)
 * (@parbaydiary)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/google-maps-unavailable/#post-10812081)
 * Thanks for your reply, I’ve tried ticking all of those APIs and have submitted
   billing info. I’m using colourmag theme – have used this previously with google
   maps… and Events Manager plugin – ditto. I didn’t understand what you meant about
   the addresses on the Field?
    I’ve also tried unrestricting the API – so far no
   joy.
 *  [Tim Vergara](https://wordpress.org/support/users/tim01/)
 * (@tim01)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/google-maps-unavailable/#post-10814771)
 * After you have tried enabling all the mentioned API. You could try and Add a 
   new Location to test. There are times that for the previous location that you
   entered won’t work, Thus you just need to Edit those and re-save.
 * I would suggest that you try and use twenty series theme to test. There is also
   an option under the Google Maps Settings where you could select. embedded, static
   and others modes. You could try switching to those and try again.
 * If you have a PRO version you could also submit a Support Ticket so EM Tech Support
   team could help you.
 *  [hailshamttc](https://wordpress.org/support/users/hailshamttc/)
 * (@hailshamttc)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/google-maps-unavailable/#post-10937292)
 * Thank you timrv, i can confirm that once you have all needed api’s enabled (should
   be so by default anyway) that entering a new address worked for me. Would not
   work with already used address even if used in a new entry. Now im not pulling
   my hair out anymore! thanks !! Although, yet to know work around for used address*
    -  This reply was modified 7 years, 5 months ago by [hailshamttc](https://wordpress.org/support/users/hailshamttc/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Google maps unavailable’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=1039078)
 * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/events-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [hailshamttc](https://wordpress.org/support/users/hailshamttc/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/google-maps-unavailable/#post-10937292)
 * Status: resolved