Title: Google maps stopped working
Last modified: September 4, 2026

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# Google maps stopped working

 *  [robnicholson](https://wordpress.org/support/users/robnicholson/)
 * (@robnicholson)
 * [5 days, 20 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/)
 * User reported that the maps have stopped working. The message to press arrow 
   keys to move/zoom appears briefly (which I assume is coming from Google?) but
   the map doesn’t display.
 * I’ve checked the Google cloud account (which TBH I really get lost on!) and all
   appears to be okay but then again, not sure where to check. The API key in settings
   is correct.
 * We’ve got What3Words links on there so not the end of the world.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-maps-stopped-working-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [robnicholson](https://wordpress.org/support/users/robnicholson/)
 * (@robnicholson)
 * [5 days, 20 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19011556)
 * I’ve removed the application restrictions in the API just to check if it’s that.
   Will report back if that makes a difference as Google says can take 5 minutes
   to act.
 * Later… no, that didn’t make any difference. Here is the HTML from the “Edit location”
   screen. Now I’m not an expert at HTML/CSS but I can’t see anywhere were the co-
   ordinates are been passed to Google?
 * [https://maltsystems-my.sharepoint.com/:u:/g/personal/rob_nicholson_maltsystems_co_uk/IQBaC7NjY_VlTZBqtuLVeOuRAVyAeUFHHVGXe8jOEbqjYwI?e=AvWcD9](https://maltsystems-my.sharepoint.com/:u:/g/personal/rob_nicholson_maltsystems_co_uk/IQBaC7NjY_VlTZBqtuLVeOuRAVyAeUFHHVGXe8jOEbqjYwI?e=AvWcD9)
 * PS. one has to download the above HTML file as it won’t render in the SharePoint
   viewer.
   I’ve added a test page using code from ChatGPT as a test of the key and
   that works:
 * [https://bollingtonwalkingfestival.co.uk/maps-test/](https://bollingtonwalkingfestival.co.uk/maps-test/)
    -  This reply was modified 5 days, 20 hours ago by [robnicholson](https://wordpress.org/support/users/robnicholson/).
    -  This reply was modified 5 days, 20 hours ago by [robnicholson](https://wordpress.org/support/users/robnicholson/).
    -  This reply was modified 5 days, 19 hours ago by [robnicholson](https://wordpress.org/support/users/robnicholson/).
 *  Thread Starter [robnicholson](https://wordpress.org/support/users/robnicholson/)
 * (@robnicholson)
 * [5 days, 17 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19011730)
 * Rolling back fills me with dread as we’re in the middle of selling tickets on
   the events. It’s exactly this reason why I usually freeze updates whilst selling
   tickets on events. However, one of the other admins ran the updates without checking.
   I might just leave maps off as the festival ends next weekend.
 * Always good to know one is not alone with a problem.
    -  This reply was modified 5 days, 17 hours ago by [robnicholson](https://wordpress.org/support/users/robnicholson/).
 *  Plugin Author [Joe Dolson](https://wordpress.org/support/users/joedolson/)
 * (@joedolson)
 * [5 days, 11 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19012026)
 * Can you tell me what version you had upgraded *from*? There are changes in the
   maps library in 3.8, but if you had already updated to that, then that’s not 
   necessarily relevant.
 *  Thread Starter [robnicholson](https://wordpress.org/support/users/robnicholson/)
 * (@robnicholson)
 * [3 days, 20 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19012730)
 * We only keep 7 days of backup but we were running 3.5.21 29th Aug and upgraded
   to 3.6.17 on 31st Aug.
 *  Thread Starter [robnicholson](https://wordpress.org/support/users/robnicholson/)
 * (@robnicholson)
 * [3 days, 19 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19012735)
 * Just spotted there is v3.8.4 so I’ve just updated to that. Still not working.
    -  This reply was modified 3 days, 19 hours ago by [robnicholson](https://wordpress.org/support/users/robnicholson/).
 *  Plugin Author [Joe Dolson](https://wordpress.org/support/users/joedolson/)
 * (@joedolson)
 * [3 days, 13 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19012894)
 * Did you possibly look at your past DB version, not your installed version? Because
   3.5.21 was released in December 2024, and if you were still running a 2 1/2 year
   old version a week ago, then that opens up a lot of potential ground for issues.
 * Version 3.6.17 was released in late 2025, so that would be better, although still
   potentially means that you skipped an entire major version cycle with 3.7.
 * But if you were looking at database schema changes, that is a bit different.

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

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 * 6 replies
 * 4 participants
 * Last reply from: [Joe Dolson](https://wordpress.org/support/users/joedolson/)
 * Last activity: [3 days, 13 hours ago](https://wordpress.org/support/topic/google-maps-stopped-working-3/#post-19012894)
 * Status: not resolved