Support » Plugin: Events Manager » google maps not working when creating new location entries

  • I’m a happy event manager user for years now.
    Experienced some google maps issues when google changed billing model. But Google maps function was running well until some time ago (probably since I installed EM 5.96)

    When I now create new location entries, a map is not loaded.
    Old location entries are working, maps are shown, even new events in existing locations show the correct maps.
    After reading forum entries and following the provided hints I give up now. Several hours of debugging did not bring me any further to a solution.
    I’m shure that Google APIs are configured right. Also Billing is enabled. As said before – it all worked for months until a couple of weeks ago.

    When I create a new location using Chrome browser with console enabled, the debugger stops on line 1032 of event-manager.js with this error “Uncaught TypeError: $ is not a function”

    I’m using flexible-map plugin on other parts of my homepage with the same API key, this is working fine.

    Appreciate any guidance
    Regards
    Ralf

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support timrv

    (@timrv)

    Hello,

    Have you checked and followed our Google Maps Documentation here? https://wp-events-plugin.com/documentation/google-maps/ Please make sure also that you have added a Billing in your Google Maps Account.

    When testing google maps, I would suggest to only enable EM + EM Pro (If you have pro) and use any twenty series theme. This would minimize the possible conflicts on plugin or theme. After you have manage to make the maps work. You could then change theme or enable other plugins.

    google maps are working. I’m recieving google invoices – so billing is enabled.

    maps are shown in the frontend and in wp-admin area

    The issue is that maps are not created for new locatitions (when event and location ist created in frontend and in wp-admin area) locations which has been created before a certain date are displayed without problems.

    javascript event-manager.js fails on line 1032

    Example:
    (working) https://www.boarisch-tanzen.de/Veranstaltungen/boehmisch-bairisch-6/
    (not working) https://www.boarisch-tanzen.de/Veranstaltungen/herbstvolkstanz-4/ (see “Karte nicht verf├╝gbar” at the end of the page)

    As said before, everything worked fine before. The Theme was not changed updeted since 2 years.

    Plugin Support timrv

    (@timrv)

    Hello,

    To minimize possible plugin/theme conflict, Please try and Install WP Safe Mode (https://wordpress.org/plugins/wp-safe-mode/)
    – Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
    – When activated it would help you test as if the Webiste only plugin activated is EM and twentyseries theme

    jjacoberger

    (@jjacoberger)

    I am also experiencing the same issue, where maps are not created for locations created in 5.9.6. If I rollback to a previous version of EM, maps are created for the location and display on the backend and frontend.

Viewing 4 replies - 1 through 4 (of 4 total)
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