Support » Fixing WordPress » Google Maps address not working

  • Hi,

    I have an issue when adding or updating a listing page on the backend of my website. When typing an address into the Google Maps address field no suggested address or autocomplete comes up and the map won’t change location from the default location it’s on. I’ve checked my other website and Google Maps is working fine on there.

    The problem with Google Maps is only on my office network, just for this website. I’ve tried using my laptop at home and it works fine but when I tried using my laptop at work I’m having the same issue. I’ve contacted the theme devs and when they log on it’s working for them too so they can’t see what the problem is.

    I’m really perplexed as to what is going on here so any help would be greatly appreciated. Thank you.

    • This topic was modified 8 months, 4 weeks ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    What plugin are you using for this?

    Thread Starter jbull100

    (@jbull100)

    It’s built in to the theme I’m using. It was working fine until recently.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    You’ll need to contact the developer of your theme. As you have not given a link to your site, I can’t look up that contact for you.

    >> I’ve tried using my laptop at home and it works fine but when I tried using my laptop at work I’m having the same issue. <<

    This suggests it might be caused by the security of your office’s network, so check with the network’s admin(s), too.

    Thread Starter jbull100

    (@jbull100)

    I’ve contacted the theme developers but as it’s working fine for them they can’t see a problem.

    It does seem more of a network issue although it was working fine before so I don’t know what could have changed.

    I have another WordPress website and Google maps address is working fine on the same network.

    Did you get any errors in the console?

    Sometimes because of any Js conflict google Maps address not working properly. You need to share the link where the google map address not working

    Thanks

    Thread Starter jbull100

    (@jbull100)

    The issue is on the backend of the website so I’m not able to share a link. It appears to be a network issue as like I said, my laptop works fine with it at home but on the office network the same issue occurs.

    Thread Starter jbull100

    (@jbull100)

Viewing 7 replies - 1 through 7 (of 7 total)
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