• Resolved margjordan

    (@margjordan)


    I reviewed the email report with a list of ip’s blocked by the firewall. Included was google.com. Why?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello, @margjordan

    Thanks for reaching us. This question is about the Cleantalk service.

    Any premium or non-plugin questions, as per forum rules, need to be asked at support@cleantalk.org or you could open the Ticket in a private ticket system: https://cleantalk.org/my/support/open

    We look forward to answering your questions there.

    Plugin Author alexandergull

    (@alexandergull)

    However, the CleanTalk plugin does not block any “good” bots.

    We have a special actual list of these bots to prevent it.

    Be well,

    Thread Starter margjordan

    (@margjordan)

    It is good to know support is a available for paid accounts. To try to access support I followed the link “support” on the main menu. This brought me to a page with a button labeled “ open a support ticket” which is a link to this forum. This support link is visible while logged in.

    Plugin Author alexandergull

    (@alexandergull)

    We can’t discuss the CleanTalk account features here.

    Please, contact us via support@cleantalk.org if you have any issues while you try to open a ticket.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Google is blocked.’ is closed to new replies.