Title: google-indexing-api-error-500
Last modified: September 24, 2019

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# google-indexing-api-error-500

 *  Resolved [buzzztube](https://wordpress.org/support/users/buzzztube/)
 * (@buzzztube)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/)
 * hi,
    I installed, followed all steps, but when i try to “Publish/update” the 
   homepage i got the “Error undefined” with the following response:
 * [http://s4.picofile.com/file/8373335634/e.png](http://s4.picofile.com/file/8373335634/e.png)
 * >  3:52:38 PM update https:/sample.ir/
   >  { “readyState”: 4, “responseText”: “”,“
   > responseJSON”: null, “status”: 500, “statusText”: “Internal Server Error” }
 * and i actived “health-check” (plugin), followed all steps, But it still gives
   error 500.
    thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-indexing-api-error-500%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-11968792)
 * Hello [@buzzztube](https://wordpress.org/support/users/buzzztube/)
 * Thank you for contacting the support.
 * Can you please confirm if you have already followed these steps?
    [https://rankmath.com/kb/check-plugin-conflicts/](https://rankmath.com/kb/check-plugin-conflicts/)
 * Looking forward to helping you.
 *  Thread Starter [buzzztube](https://wordpress.org/support/users/buzzztube/)
 * (@buzzztube)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-11977393)
 * Hi,
 * An image is attached which confirms I did follow the above link and I’m waiting
   for your help.
 * [http://s2.picofile.com/file/8373678250/shot.png](http://s2.picofile.com/file/8373678250/shot.png)
 * Regards
 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-11981698)
 * Hello [@buzzztube](https://wordpress.org/support/users/buzzztube/)
 * Can you please follow this tutorial again and record a screencast using a Software
   like Loom?
    [https://rankmath.com/blog/google-indexing-api/](https://rankmath.com/blog/google-indexing-api/)
 * Please follow every step religiously and do it all again.
 * We just tested with a new account and it worked just fine.
 * Looking forward to helping you.
 *  Thread Starter [buzzztube](https://wordpress.org/support/users/buzzztube/)
 * (@buzzztube)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-11988561)
 * hi,
    as you said I followed the tutorial and recorded it. You can clock on the
   following link to download the video.
 * [https://we.tl/t-MiCoCsPH1M](https://we.tl/t-MiCoCsPH1M)
 * Looking forward to have your help to fix this problem.
 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-12009022)
 * Hello [@buzzztube](https://wordpress.org/support/users/buzzztube/)
 * Thank you for sending the screencast. Can you please send your server’s error
   log after removing any sensitive information from it?
 * It seems like some server config is conflicting and you have set up the plugin
   correctly.
 * Looking forward to helping you. Thank you.
 *  Plugin Author [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * (@rankmath)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-12069645)
 * Hello,
 * Assuming you are on the latest version of the plugin and the issue’s resolved,
   we are closing this topic.
 * If that is not the case or you need assistance with something else, please feel
   free to open a new topic with us or reply to this one. We will be more than happy
   to assist.
 * Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘google-indexing-api-error-500’ is closed to new replies.

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 * Last reply from: [Rank Math SEO](https://wordpress.org/support/users/rankmath/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/google-indexing-api-error-500/#post-12069645)
 * Status: resolved