Hello @ecologiavital8
This message appears because we are using this for personal use only, and therefore, we are not submitting it for Google verification.
To proceed, simply click on the ” Go to [your app name](unsafe)” Link.
For further clarification, please refer to the video we’ve included in the plugin setup guide.
Video Link : https://drive.google.com/file/d/1SyGtLAQIhw87XJ_aeye8jcXWk-Jb5Tdu/view
Let me know if you need any more help!
Thread Starter
Ecovi
(@ecologiavital8)
Thank you very much for your help, now it is connected.
But it gives me an error when synchronising all of them at once, I have to go one by one.
Another question is in addition to the phone, email and full name, which is only synchronised now, is there a way to synchronise more data, such as the order number, product etc…?
Thank you very much.
Hello @ecologiavital8
can you send screenshot or video recording of error you are facing while synchronising all of them at once so we can check and help you.
Currently phone, email and full name only synchronised other data sync is not possible due to limitations in google contacts feed.
Let me know if you need any more help!
Thread Starter
Ecovi
(@ecologiavital8)
https://drive.google.com/drive/folders/1RRgV4Bt9gOQRfDkgU8bIwq_dRcluxWao?usp=sharing
Thanks for the quick reply, I attach two screenshots, one of the synchronisation summary, where it appears synchronised, but it is because I have done it manually, one by one, when I synchronise in total I get all failed.
I attach another screenshot of the orders section, where you can see that they have not been synchronised.
In the synchronisation list, very few appear, not the more than 3000 that I have.
Thank you very much for your quick attention.
Hello @ecologiavital8
Could you let me know how many orders you have in total?
Also, have you verified in Google Contacts that the failed order’s contacts aren’t saved?
Thread Starter
Ecovi
(@ecologiavital8)
Yes, I have checked Google Contacts, and the contacts from the failed order are not saved.
In total, I have around 3,000 contacts pending synchronization, at a minimum.
Let me know if you need anything else.
Best regards,
Hello @ecologiavital8
Is plugin updated to Version 1.4.0?
If you go to the orders screen and click on sync contact to sync that particular order’s contact details, then are those details saved?
Thread Starter
Ecovi
(@ecologiavital8)
Hello,
Yes, I have the latest version of the plugin (1.4.0) installed.
If I synchronize the data one by one from the orders screen, the synchronization works correctly, and the data is saved without any issues.
Let me know if you need anything else.
Best regards,
Hello @ecologiavital8
Got it, The issue is due to rate limit issue from google api. So in this case as you have large data then need to proceed with manually one by one.
Thread Starter
Ecovi
(@ecologiavital8)
Thank you, but I have to be aware that the new ones should synchronise by themselves?
Hello @ecologiavital8 ,
yes new orders contacts will be saved by themselves.
Thread Starter
Ecovi
(@ecologiavital8)
Attached is a screenshot of how a new order has not been synchronised automatically.
Thank you very much for your attention.
https://drive.google.com/file/d/1O4JiC76Q8-L3IasGGo7tg4D8qHRaz1Xb/view?usp=sharing
Hello @ecologiavital8
This thing happen with this one order only or with all new orders?
Also if you click on sync contact again then will it be saved?
If not then there might be some missing information in order contact details, which is required by google to sync that.
Thread Starter
Ecovi
(@ecologiavital8)
Thanks for the reply, I have been watching and the new ones are not synchronised automatically, I must also do it one by one.https://drive.google.com/file/d/1OueC4_N5Q3lxRr4TFyFh6Krs6EkLa4yY/view?usp=sharing
Hello @ecologiavital8
Sorry to say, but without checking the backend, I can’t help you, as I don’t know what the actual problem is. In our testing and on all other live sites, it’s working perfectly fine.
