Support » Plugin: Jetpack by » Google Gravatar in Comments from Jetpack

  • sorensenss


    I’m using Jetpack comments and am allowing people to post from Facebook, Twitter, Google+, etc – when a user posts using Twitter or Facebook, it seems to grab their correct profile image just fine.

    When someone posts from Google+ though, I’m just getting the default avatar image next to their comments despite it showing up next to the user’s name when they ‘log in’ to post a comment.

    Gravatar’s are being output using get_avatar($comment, '68');

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  • Plugin Contributor Jeremy Herve


    Jetpack Mechanic 🚀

    I don’t seem to be able to reproduce the problem on my site. Could you try to switch to one of the default themes for a few minutes, and let me know if it helps?

    Gravatar’s are being output using get_avatar($comment, ’68’);

    That’s indeed the right way to inserts Gravatars in your comments. Jetpack hooks into this filter when you comment via your Google+ account.

    You might also want to comment using a different Google+ account. While I’m not completely familiar with Google+’s privacy options, iI believe it’s possible to make your profile picture private, and thus impossible to access via external services. It could be what’s happening with your own Google+ account.


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