Support » Plugin: CTX Feed - WooCommerce Product Feed Generator » Google feed – processing stuck on 10%

  • Resolved ramoncassel

    (@ramoncassel)


    Hi,

    I successfully created a Google Merchant feed on Woocomm however when clicking on auto-generate to refresh it, it gets stuck in 10% and does not move.

    Please let me know how to solve this.

    Thanks, Ramon

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Badal Ansary

    (@ansarybadal)

    Hello @ramoncassel

    Thank you for contacting our support, and sorry for any inconvenience that might have been caused due to that.

    It’s a common issue and the most likely reason is a poor server configuration. Here you can find a possible solution – https://webappick.com/docs/ctx-feed/faqs/how-to-solve-processing-10-feed-generation-stuck-error/

    However, if the above doesn’t help you to solve the issue then please, reach us again along with the System Status. To copy the status, Please go to CTX Feed > Status, click on the Copy Status button at the bottom of the page and paste the status here.

    Best regards,

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hello @ramoncassel ,
    Since we did not hear back from you, have you managed to solve your issue?

    Thread Starter ramoncassel

    (@ramoncassel)

    Hi – thanks for the follow ups. Please find the status below, I couldn’t fix it myself:

    
    WooCommerce Version: 5.8.0 - You are using the latest version of WooCommerce.
    
    Product Types: ☞  Simple Product [simple]
    
    ☞  Grouped Product [grouped]
    
    ☞  External/Affiliate Product [external]
    
    ☞  Variable Product [variable]
    
    ☞  WBS Product Bundle [wbs_bundle]
    
    Total Products: WP Query: 230
    WC Product Query: 230
    Both Query: 230
    
    Product Total by Types.
    
    ☞  Simple Product: 230
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    Shop Base Address
    
    Store Address
    75 South Creek Rd
    Cromer
    AU:NSW
    2099
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: No.
    
    WordPress Multi Site: No
    
    Home Url: https://bagehome.com.au
    
    Site Url: https://bagehome.com.au
    
    Version: 5.8.0
    
    Log Directory: /home/customer/www/bagehome.com.au/public_html/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 5.8.1
    
    WP Multisite: No
    
    WP Memory Limit: 768 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: en_AU
    
    Server Info: Apache
    
    Php Version: 7.4.24
    
    Php Post Max Size: 256 MB
    
    Php Max Execution Time: 120
    
    Php Max Input Vars: 2.93 KB
    
    Curl Version: 7.66.0, OpenSSL/1.1.1l-fips
    
    Suhosin Installed: No
    
    Max Upload Size: 256 MB
    
    Mysql Version: 5.7.32
    
    Mysql Version String: 5.7.32-35-log
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    Flash Child: 1.4.0.1.1619189275 (Latest:0)
    
    Admin Columns Pro - WooCommerce (AdminColumns.com): 3.5.10 (Latest:3.6)
    
    AddressFinder (Abletech): 1.4.6
    
    Admin Columns Pro (AdminColumns.com): 5.5.3 (Latest:5.6.1)
    
    Advanced Coupons for WooCommerce Free (Rymera Web Co): 1.6.1
    
    Advanced Coupons for WooCommerce Premium (Rymera Web Co): 2.7.2 (Latest:3.0)
    
    Advanced Form Integration Professional (nasirahmed): 1.40.2 (Latest:1.42.4)
    
    Advanced Woo Search (ILLID): 2.37
    
    Akismet Anti-Spam (Automattic): 4.2.1
    
    Amount Left for Free Shipping for WooCommerce (WPFactory): 2.0.7 (Latest:2.1.0)
    
    annasta Woocommerce Product Filters (annasta.net): 1.4.7
    
    Advanced Shipment Tracking Pro (zorem): 1.4
    
    Code Snippets (Code Snippets Pro): 2.14.1 (Latest:2.14.2)
    
    Google Tag Manager for WordPress (Thomas Geiger): 1.13.1
    
    Elementor Pro (Elementor.com): 3.3.1 (Latest:3.4.2)
    
    Elementor (Elementor.com): 3.4.3 (Latest:3.4.6)
    
    ElementsKit Lite (Wpmet): 2.3.6 (Latest:2.3.7)
    
    Essential Addons for Elementor - Pro (WPDeveloper): 4.4.11
    
    Essential Addons for Elementor (WPDeveloper): 4.9.4
    
    Ever Compare (HasTheme): 1.1.7
    
    Facebook for WooCommerce (Facebook): 2.6.4 (Latest:2.6.5)
    
    Flash Toolkit (ThemeGrill): 1.2.3
    
    WooFunnels Funnel Builder Pro (BuildWooFunnels): 1.12.5
    
    WooFunnels Funnel Builder (BuildWooFunnels): 1.8.1
    
    HummPayment (HummGroup): 2.3.0
    
    Judge.me Product Reviews for WooCommerce (Judge.me): 1.3.11
    
    Klaviyo (Klaviyo, Inc.): 2.5.2
    
    Media Cleaner (Pro) (Jordy Meow): 6.2.5
    
    Microsoft Clarity (Microsoft): 0.3
    
    WP Sticky Sidebar (Premio): 1.3.6
    
    Rank Math SEO (Rank Math): 1.0.74
    
    SiteGround Optimizer (SiteGround): 5.9.7
    
    Simple History (Pär Thernström): 2.42.0 (Latest:2.43.0)
    
    Tawk.to Live Chat (Tawkto): 0.5.5
    
    TP Product Image Flipper for Woocommerce (TP Plugins): 1.0.4
    
    TrackShip for WooCommerce (TrackShip): 1.1.5
    
    Ultimate Addons for Elementor (Brainstorm Force): 1.32.1 (Latest:1.35.0)
    
    CTX Feed (WebAppick): 4.4.23 (Latest:4.4.32)
    
    Advanced Order Export For WooCommerce (AlgolPlus): 3.1.9
    
    Payment Plugins for Stripe WooCommerce (Payment Plugins, support@paymentplugins.com): 3.3.11
    
    WooCommerce Boost Sales Premium (Andy Ha (villatheme.com)): 1.4.3.2
    
    WooCommerce Email Template Customizer Premium (VillaTheme): 1.0.1.6 (Latest:1.1.1)
    
    WooCommerce Stripe Gateway (WooCommerce): 5.7.0
    
    WooCommerce PayPal Payments (WooCommerce): 1.6.1
    
    WooCommerce (Automattic): 5.8.0
    
    WP Mail SMTP Pro (WPForms): 3.0.2 (Latest:3.1.0)
    
    WP Migrate DB Pro Media Files (Delicious Brains): 2.0.3 (Latest:2.1.0)
    
    WP Migrate DB Pro (Delicious Brains): 2.1.2 (Latest:2.2.0)
    
    WP STAGING (WP-STAGING): 2.8.8
    
    WPForms Lite (WPForms): 1.6.9 (Latest:1.7.0)
    
    WPide (WebFactory Ltd): 2.5
    
    WPMU DEV Dashboard (WPMU DEV): 4.11.3 (Latest:4.11.5)
    
    Feed Files
    https://bagehome.com.au/wp-content/uploads/woo-feed/facebook/csv/fb-catalogur.csv
    https://bagehome.com.au/wp-content/uploads/woo-feed/google/xml/google-merchant-center-feed.xml
    
    Fatal Errors
    No Logs Found.
    
    Plugin Contributor Mrinal Haque

    (@mrinal013)

    Hello @ramoncassel,

    Thank you for the information.

    Would you please decrease the Product Per Batch from CTX Feed -> Settings page? You should to decrease it to 100.

    After decreasing, generate/re-regenerate the feed again and let us know then.

    Thread Starter ramoncassel

    (@ramoncassel)

    Hi @mrinal013 ,

    Thanks for your response. I followed your instruction but had no success in generating the file. Please let me know what to do next

    Thanks, Ramon

    Plugin Contributor Mrinal Haque

    (@mrinal013)

    Hello @ramoncassel,

    Thank you for the information.

    I think the problem is CTX Feed plugin’s code conflicts with any other plugin.
    Please make a stating version of your site and reactive other plugins one by one except the WooCommerce and CTX Feed plugin and try to generate the feed.

    I hope the above steps are clear to you. Please, let us know if you need more assistance.

    Plugin Author Ohidul Islam

    (@wahid0003)

    Hello @ramoncassel

    Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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