Support » Plugin: Schema & Structured Data for WP & AMP » The Google feed does not recognize product images

  • I was adding a product feed in google merchant center, using web site crowl method, but it rejected all products because google could not read image links, all other fields are fine. Has anyone any idea of what is wrong?
    Thanks for your help.

    • This topic was modified 2 months, 2 weeks ago by elianalu.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Magazine3

    (@magazine3)

    Have you recently submitted/updated the images? If YES – there may be a delay before the server fetches and crawls the images. Your items will not serve in Shopping ads or free listings until your images have been crawled And Make sure that the image URLs you submit in your data feed are live in your serving system and available for Google to crawl.

    Thread Starter elianalu

    (@elianalu)

    Hi, all the images are available and we waited for a week 🙁
    I think it could be image type, google expects image type “URL” and we have “ImageObject”, is ther a way to change this? I unistalled Schema & Structured Data plugin, to test, and image format changed, but or course I lost all other product tags.

    This is how google reads images in https://search.google.com/test/rich-results:
    ‘type ImageObject
    id https://antusu.com/shop/zapatos/botas/botines-san-francisco/#primaryimage
    url https://antusu.com/wp-content/uploads/2020/09/antusu-cote-botines-san-francisco-1200×1430.jpg
    width 1200
    height 1430’

    And this are product attributes in merchant feed:

    availability   in stock
    brand  ANTUSU
    condition  new
    description  Los botines San Francisco en cuero animal print rojo y cuero negro liso, con tacon 4 cm muy cómodos para usar con tu mejor outfit.
    id  cote2011-bsf
    image link  https://antusu.com/shop/zapatos/botas/botines-san-francisco/
    link    https://antusu.com/shop/zapatos/botas/botines-san-francisco/
    mpn  12838
    price   160000.00COP
    title      Botines San Francisco

    Image link is incomplete 🙁

    Plugin Author Magazine3

    (@magazine3)

    We use image objects instead of simple URLs of images inside image property but as per guidelines we added. and we didnt find any product schema on the given URLs. there might be some other issue we need to investigate. for now, just activate schema and we will check again.

    Thread Starter elianalu

    (@elianalu)

    Ok. schema is active again.

    Thread Starter elianalu

    (@elianalu)

    Ok. I contacted Google Ads Support
    Here is their answer (translated from spanish):

    This time Haru from the Google Ads Team writes you again regarding your query about the products rejected by "Processing failed [image_link]" in your Merchant Center account ID xxxxxxx.
    
    In this case, I can tell you that we have been able to review your query with a team of specialists to be able to determine the root of this problem and they tell us that this rejection is due to the configuration of the microdata because the Type used to determine what The URL of the Image should be "Type: URL". Currently the configuration is Type: Image_Object which would be an incorrect format.
    
    Faced with this, I recommend you contact your programmer in case you have one so that you can correct the microdata configuration.
    
    Also, here I share these two links from the Google Merchant Center help center where you can see more information about the correct formats to use image_link and about how to configure structured data:
    image_link [image_link]
    Set up structured data for Merchant Center
    I hope I've been helpful! In any case, I remain at your disposal in case you have any additional concerns in this regard, to
    that we see it together.

    Hope it gives you some ideas

    Plugin Author Magazine3

    (@magazine3)

    Ok sure, we will check and let you know back.

Viewing 6 replies - 1 through 6 (of 6 total)
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