Google Drive issue (LiteSpeed Server / PlanetHoster)

Hello.
I’m having issue sending my backups to Google Drive for the two websites I have hosted by PlanetHoster. When sending to Google Drive, these take up to 10 minutes to be complete and are very always stopped and resumed multiple times, showing errors in Updraft Logs.
I have no problem when uploading the same backup to Dropbox in less than a minute (but can’t keep this as an option, GG drive offers 15 GB of free storage when Dropbox only 2)

I’m using the latest version of WordPress, latest of UpdraftPlus and have very few plugins on these websites as they are really simple WooCommerce stores. My backup files are pretty small ( uploads : 21.2Mo, DB : 3Mo, Others : 2.2Mo, Themes : 4.3Mo, Plugins: 56.4 Mo)
I’m using PlanetHoster’s WorldLS plan (shared hosting on LiteSpeed servers) with PHP 7.4.5.

I know Litespeed servers can cause issues when backing up so I did what you FAQ suggested : add the code to my .htaccess, add the code to my wp-config.php but nothing changed.
So I got in touch with PlanetHost support who first advised me to increase memory_limit, post_max_size et le upload_max_filesize (which I did, up to 1GB to be sure) and add the following code to my .htaccess :

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteBase /
RewriteRule .* - [E=noconntimeout:1]
RewriteRule .* - [E=noabort:1]
</IfModule>

<IfModule litespeed>
RewriteRule .* - [E=noabort:1]
</IfModule>

It didn’t work. I then gave them my login information so they can test it out themselves directly in my wordpress. They noticed it was not working but told me several times on their end their logs (server / php logs, firewall etc) don’t show any issues.

Eventually before posting here and after reading a lot of similar posts about Google Drive, I tried to reduce the backup archive split size down to 40Mo instead of 400Mo but still have the same issues with Google Drive.

I have other WordPress / WooCommerce websites running on more or less the same set up (with more plugins than these two who are causing me problems though) and on LitesSpeed servers too but on a different hosting company (o2switch, shared hosting with LiteSpeed servers)

PlanetHoster support really tried there best, did a lot of tests etc (when they are not supposed to support plugin issues) however it still doesn’t work. They told me they can’t help me and I have to ask the plugin support.
I’m kinda lost about what else I should try to eventually solve this issue on websites I’m supposed to hand out to my client this upcoming week.

I’m posting the logs of my lattest attempt on one of the two websites in another message bellow not to make this one too long.

I hope I’ll be able to find a solution here !
Thanks

• This topic was modified 3 years, 9 months ago by alexis888.

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