Support » Plugin: XCloner - Backup and Restore » Google drive does not appear in available remote storage list

  • ketchup31

    (@ketchup31)


    Hi,

    I just setup XCloner with google drive connection. I followed what you present in your video and the checking process of Xcloner Google Drive setup is OK and notices “Google Drive connection is valid.” But when i try to use it to manage backups or generate backup, no remote storage is displayed in the remote storage list.
    I precise that i only have this Gooogle Drive remote transfert setuo and no other mean.
    What can I do ?

    Thank you for your support.

    • This topic was modified 7 months ago by  ketchup31.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Liuta Ovidiu

    (@xcloner)

    Did you maybe forget to enable the google drive remote storage option? If if it’s valid, you still have a button to manually enable it

    ketchup31

    (@ketchup31)

    Unfortunately not. Extension is activated and Google storage enabled in remote storage settings. Do i have something else to activate ?
    I have WP version 5.1.1.
    Please find hereunder extract of the XCloner log file:

    [2019-03-16 09:51:19] xcloner_remote_storage.INFO: Using target folder with ID 1vFqVMNSLSedrN7-v7dU9tDf9b05i_MLm on the remote storage [] []
    [2019-03-16 09:51:18] xcloner_remote_storage.INFO: Creating the Google Drive remote storage connection [""] []
    [2019-03-16 09:51:18] xcloner_remote_storage.INFO: Checking validity of the remote storage GDRIVE filesystem [] []
    [2019-03-16 09:44:05] xcloner_remote_storage.INFO: Using target folder with ID 1vFqVMNSLSedrN7-v7dU9tDf9b05i_MLm on the remote storage [] []
    [2019-03-16 09:44:05] xcloner_remote_storage.INFO: Creating the Google Drive remote storage connection [""] []
    [2019-03-16 09:44:05] xcloner_remote_storage.INFO: Checking validity of the remote storage GDRIVE filesystem [] []
    [2019-03-16 09:42:05] xcloner_file_system.INFO: Cleaning the backup storage on matching rules [] []
    • This reply was modified 7 months ago by  ketchup31.
    • This reply was modified 7 months ago by  ketchup31.
    Plugin Author Liuta Ovidiu

    (@xcloner)

    Can you check if you get any console javascript errors on the Manage Backups page?

    I am unable to duplicate this error with the latest package, so can you please test if you have the same issues with another Remote Storage option like ftp?

Viewing 3 replies - 1 through 3 (of 3 total)
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