Hi mofojofo,
Thanks for bringing this to us.
The Analytics code looks like listed below but it’s a little bit different in your source Code.
As you can see ” , ” is being added in the source code.
https://monosnap.com/file/msWhB7f2j6TcYZiMmjVl8wkbmJJYaB
Hi thanks. OK, but this difference is down to coding which I don’t create. How do I resolve this? Thanks.
Hi mofojofo,
You’re welcome.
Actually, for this we need to test and check where the issue is coming from so could you contact us on team@magazine3.com
Our team will personally debug and make sure that everything is working perfectly for you.
Hi,
I take it this would be a chargeable fix?
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
If so, this topic would be closed.
@ampforwp Is that the case?
Hi mofojofo,
This isn’t a chargeable fix, we solve this at team@magazine3.com for free, don’t misunderstand.
OK, thanks. SO how does the fix work? Can;t you post a resolution on here so others can share/fix themselves in future?
Hi @mofojofo,
Actually, we have to check from where the issue is coming for which we have debug it in all aspects, so that’s the reason we are asking you to contact us at team@magazine3.com
so that we can check the overall setup of AMP on your site and know where the issue is coming.
Hi, Sorry I don’t allow 3rd parties to root around in my site. I’m happy to pass you any necessary information, and with all other plugins, on the rare occasion of any issues arising, I operate this way just fine.
Let me know what it is you need and I can tell you. Thanks.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
@encodingjabbar
There are many ways to get the information you need and accessing the user’s site is not one of them. That’s going too far.
You get the idea.
Volunteer support is not easy. But these forums need a safe place for all users, experienced or new.
Thank you Andrew, exactly and well said.
Hi @mofojofo,
We understand your concern, but I would like to ask what are you using the latest version of our plugin?
How you are implementing the analytics in AMP?
See this screenshot: http://take.ms/Pdyt9
Hi, I’m using 0.9.97.15, latest version.
I checked the settings an mine had advanced analytics turned on, with no additional data entered in the field.
I’ve turned advanced analytics off, IP anonymisation on, and my analytics code is correctly entered int he field.
MY settings now match those in your link above.
I ran the AMP test on Google Console and that seems to have fixed the issue – switching off JSON advanced analytics and using the basic default in the settings appears to have fixed the issue. Thank you.
