Support » Plugin: Inline Google Spreadsheet Viewer » Google Charts question? Try the Google Product Support forum before posting here

  • Plugin Author Meitar

    (@meitar)


    Inline Google Spreadsheet Viewer is a free software plugin that, itself, uses a number of other free software tools or services to provide the rich functionality that it offers. The charts that this plugin creates are Google Charts, and the plugin uses the Google Charts API to make them.

    This means that if you have a question about “how to do something in a chart,” you should go to Google’s own community support sites to post it. You should not post questions about how to use the Google Charts API in this forum.

    Here are a few examples of questions that make sense to post in this forum and others that make sense to post to the Google community forums. (Note that most of these questions have already been asked and answered, so if you spend just a little bit of time searching the forum archives, you’re likely to find the answer you’re looking for without having to wait for a response. Also, be sure to read the FAQ and the full feature documentation on the “Other Notes” page!)

    Examples of some questions that make sense to post here:

    • Why is there an error on my page when I use the gdoc shortcode?
    • Will you be adding support for [insert your favorite feature request here], and if so, is there something I can do to help?
    • I can’t figure out how to use the plugin’s shortcode to do [insert thing I want to do here], can you help?

    Examples of some questions that you should probably ask elsewhere:

    • Which option should I use to make my chart’s X-axis/Y-axis/background/scale/etc. look different?
    • I want to customize the behavior of my chart, can I do this with JavaScript?

    These last two are all questions about how to use the Google Charts API. If you’re not sure whether your question is Google Charts-specific or relates to this plugin (it can be hard to know sometimes!) you can still post here, of course, just don’t take it personally if you end up being referred to another, different forum to find answers. 🙂

    This plugin was written and is maintained by one person (me). Although I try to answer every question I can, I do not often have the time to provide detailed examples or explanations to all questions, and so I choose to strictly limit the topics I’ll engage with to plugin-specific questions only. If you cannot clearly articulate your question, you are better off posting somewhere else. I do not have the time or money I would need to engage in a back-and-forth conversation with you; think about how to explain your problem before you post it.

    There are plenty of other free resources where you can get help about different technologies this plugin uses, such as the DataTables support forum and the Google Product Forums. Please use those when you can. Thanks for understanding!

    -Meitar
    Plugin Author

  • The topic ‘Google Charts question? Try the Google Product Support forum before posting here’ is closed to new replies.