Google Captcha kicked me out of WP

  • Resolved chrishighfox

    (@chrishighfox)


    3 years, 2 months ago

    Hello 2gether,

    i need your help. I installed Shields and started the configuration. I also used google Captcha to login to adminpanel. Now i cant login, cause evertime i want to login this error shows up:
    http://prntscr.com/zkoe7a (It’s the wp-admin login)
    It’s says the key is unknown. (Screenshot is german). The only way to fix this is to deactive shields. Then i can login. Is there a way to deactive this option? I tried to reinstall the plugin, deleted the files on the server(maybe i forgot some files). Is there like a config.ini were i can simply turn google captcha from “true” to “false”?

    If you need more informations ask me.
    Thank you guys for your help!

    Queers
    Christoph

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter chrishighfox

    (@chrishighfox)

    3 years, 2 months ago

    Sorry, in the screenshot it says invalide key.

    Plugin Support Jelena

    (@jmisic)

    3 years, 2 months ago

    Hi Christoph,

    This error suggests that you haven’t added the domain name of your site into your reCAPTCHA dashboard for those particular set of keys. You must specify a list of domains for each set of reCAPTCHA keys. And then, use these keys in Shield.

    This is what you can do:

    1) Activate Shield and then use a forceoff method to get back into your site. To do this, please follow the steps outlined in this guide here:
    https://support.getshieldsecurity.com/support/solutions/articles/3000000959
    This will keep plugin active allowing you to get back in and change Recaptcha settings.

    2) Then, you can go to the General Settings and deactivate Recaptcha by removing Recaptcha keys => save settings.

    If you’d like to use Recaptcha, you can resolve the error. In this help article we explain how to configure Recaptcha properly in Shield and how to solve the error you’re getting:
    https://support.getshieldsecurity.com/support/solutions/articles/3000072659

    Hope this helps.

    Let us know how you get on.

    Thanks.

    Jelena

    Thread Starter chrishighfox

    (@chrishighfox)

    3 years, 2 months ago

    Hello Jelena,

    thank you! It worked! I created the file, then i came in and change the captcha keys. This worked for me.

    Also thank you for the quick help, in less then an hour you wrote, this is pretty cool! Thank you very much!

    Have a nice Day!

    Queers
    Christoph Dorner

    Plugin Support Jelena

    (@jmisic)

    3 years, 2 months ago

    Hi Christoph,

    Thanks so much for the update. I’m so very happy to hear that you managed to sort it out and that all is working fine for you now.

    About providing help, no problem at all! 🙂 It was pretty much easy to provide solution because you also provided the all problem details we needed. So, thank you also for that. 🙂

    Sorry, this is little bit out of the subject, but could I possibly ask you to leave us a review, please? This really helps us, and it’d be hugely appreciated:
    https://wordpress.org/support/plugin/wp-simple-firewall/reviews/#new-post

    Regards and may I also wish you a fantastic day! 🙂

    Thread Starter chrishighfox

    (@chrishighfox)

    3 years, 2 months ago

    Hi,

    i left a comment.

    Have a nice day!

    Cheers
    Christoph Dorner

    Plugin Support Jelena

    (@jmisic)

    3 years, 2 months ago

    Thank you so much for this great 5-star review! 🙂

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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