• Hi – All working well so far, if customer books a slot it is entered into the google calendar – which is great. However if the salon administrator (I assume this is set by the email address on General Settings which will need to be the same as the gmail used in Google Calendar – in WordPress they have a role as editor – as I can’t see a Salon Admin role) blocks out a date in google calendar, the end user is still able to select a time on the blocked out date at the front end. How do I resolve this please? They aren’t an assistant. Currently using Version 3.24.1 Free version – had bought license but there were issues with version – which you advised were fixed on the new free version, to be rolled out to paid version – don’t know if this makes any difference.

    Cheers
    Claire

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    please update to the last version 3.25 then click on “Update settings” inside every assistant option page, this will update the database. Then make a test again.

    Adding a rservation from Google Calendar is an option for the website administrator ( user with admin role ) and the Google Calendar account needs to be the one you have synched inside the Salon Booking / Google Calendar / settings..

    Thread Starter blenki101

    (@blenki101)

    Hi – Ive sent your a private email as it contains sensitive information regarding the issues I am having. I have followed your instructions – but still isn’t working.
    Regards
    Claire.

    Thread Starter blenki101

    (@blenki101)

    I have created an event, in the same format as you described in the video tutorial, in Google Calendar. I have ran the Cron Job, and it has imported into the Salon Booking calendar, however it creates errors when it comes across events in Google Calendar that aren’t in the format prescribed. The errors look like:

    Start processing event ‘387u08t50qc31ej5hrfenb0ph8_20181025’ with title ‘temp block’
    ERROR: Event start time is null
    End processing event ‘387u08t50qc31ej5hrfenb0ph8_20181025’

    However – for this system to be of any use, it needs to block out on the Salon Booking System the dates and times when other events are in the calendar – otherwise, for example you may book an all day conference in Google Calendar, but someone is able to still book an appointment slot on that day, through the salon booking system. Ideally this day should be blocked out as unavailable in the Salon Booking System.

    Is this functionaility available – am I missing something?

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    To successfully add a reservation from Google Calendar you need to strictly follow the suggested format during the event creation otherwise the system will not recognize this event as an appointment for Salon Booking.

    Do not confuse standard Google Calendar events with events created to be synced inside Salon Booking they are different things, our plugin will not consider your standard Google Calendar events.

    Thread Starter blenki101

    (@blenki101)

    Hi – as I explained – I have successfully added a salon booking event from Google Calendar, following the rules outlined, however it needs to be able to prevent anyone booking an appointment if a day / time is booked out in Google Calendar. Does that make sense?

    Cheers

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    The reservation you added from Google Calendar which status has inside Salon Booking?

    How did you set this field: https://www.dropbox.com/s/ii2erx4sg7339a0/Screenshot%202018-10-23%2018.09.03.png?dl=0

    Thread Starter blenki101

    (@blenki101)

    I have set it as only allowed 1 customer per session – which is correct – and no-one else can book in the time slot I allocated in Google Calendar and synchronised with Salon Booking. This is working fine.
    However, on the next day in Google Calendar I have a meeting booked all day – marked as busy in GCalendar and nothing to do with the Salon Booking, BUT on the website, a customer can still book an appointment this day – even though my Google Calendar is Busy. So, the only way I can prevent this is to go into Salon Booking and add a holiday rule for this day. Ideally, this should just generate a holiday rule in the Cron job, for the day / time booked in Google Calendar – to prevent people booking the date / time slot. Does this make sense?

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    yes this could be a possible future improvement.

    D.

    Thread Starter blenki101

    (@blenki101)

    Hi – Thank you for this. Is there any way I could expedite this and pay for the development asap?

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    for the moment we are not able to take care of customization but we’ll consider your feedback for future improvements.

    Thread Starter blenki101

    (@blenki101)

    Sorry – not sure if you mis-understood – I didn’t mean for customisation – I meant as a product improvement – for all.
    Cheers

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    in any case this kind of improvement would require time to be accomplished.

Viewing 12 replies - 1 through 12 (of 12 total)

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