Title: Google bot email Last modified: April 9, 2025 --- # Google bot email * Resolved [sayna](https://wordpress.org/support/users/sayna/) * (@sayna) * [12 months ago](https://wordpress.org/support/topic/google-bot-email/) * Hi, * Thanks for your plugin, * There are some issues with repetetive abbandoned cart emails beign sent. For example the email [johnsmith006@storebotmail.joonix.net](https://wordpress.org/support/topic/google-bot-email/johnsmith006@storebotmail.joonix.net?output_format=md) is having many emails sent to it per day no matter of unsubscribing the email address etc,…. This happenes to other customers as well. ( each time they visit the site ) I appreciate if there was an option to reduce the max email send per email address or something similar. * Thanks again for you attention. Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/) * (@aamiribsf) * [12 months ago](https://wordpress.org/support/topic/google-bot-email/#post-18411904) * Hi [@sayna](https://wordpress.org/support/users/sayna/), * Thank you for reaching out and sharing your concern! * At the moment, the plugin does not offer a built-in option to limit the maximum number of abandoned cart emails sent to a single email address. However, based on the pattern you’ve described, it sounds like the issue might be caused by bots triggering the checkout process repeatedly with fake or temporary email addresses. * To help prevent this, here are a couple of steps you can take: * **1. Enable Google reCAPTCHA** Adding Google reCAPTCHA to your checkout pages is a great way to block automated bot submissions. It helps ensure that only real users can proceed through the checkout process. * **2. Update your `robots.txt` file** You can disallow bots from accessing specific pages or areas of your site (like the checkout page) by updating your `robots. txt` file. This reduces the chance of bots hitting your checkout URL and triggering unnecessary emails. * If you’re unsure how to implement these measures, I recommend checking in with your hosting provider — they can help set these up quickly. * Hope ths helps. * Best regards, * Thread Starter [sayna](https://wordpress.org/support/users/sayna/) * (@sayna) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/google-bot-email/#post-18419003) * Hi, thanks for your reply. * for the first suggestion, I’m not sure how the reCaptcha might prevent this issue since the order is not placed ( only email address is filled and abbandoned ) and for blocking the robot again not sure how this will impact the SEO, google shopping,… * It could be helpful to apply a feature to add some emails to blacklist or something similar so no emails are ever sent to them. Also the unsubscribing feature is not working properly and reminder emails will be triggered upon users next visit no matter what. * Thanks. * Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/) * (@aamiribsf) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/google-bot-email/#post-18427362) * Hi [@sayna](https://wordpress.org/support/users/sayna/), * Thanks so much for your detailed feedback — it really helps us understand your use case better. * You’re absolutely right that bots can still trigger the abandoned cart sequence even without placing an order, just by filling in an email field. While Google reCAPTCHA may not fully stop all bot behavior in this specific scenario, in many cases, it can still reduce form abuse by adding an extra verification step. That said, your point is valid and appreciated. * Regarding SEO concerns — excluding bots via the `robots.txt` file would primarily affect automated crawlers and not legitimate traffic like Googlebot, as long as it’s configured correctly. * Regarding the idea of **blacklisting specific email addresses** or **limiting abandoned cart emails** — that’s a great suggestion. While this functionality isn’t currently available, I’d recommend submitting it directly to our Ideas Board here: 👉 [https://ideas.cartflows.com/boards/feature-requests](https://ideas.cartflows.com/boards/feature-requests) * This platform is regularly reviewed by our product team, and it helps us track interest from the community. If other users are looking for the same functionality, it will help us prioritize it in future updates. * As for the **unsubscribe link behavior**, you’re absolutely right to seek clarification. Currently, the unsubscribe action **only stops emails related to that specific abandoned cart instance**. If a user later begins a new checkout session and abandons it, it will create anew abandoned order — since it’s treated as a fresh abandoned order. * Hope this helps * Best regards, * [bexmarie](https://wordpress.org/support/users/bexmarie/) * (@bexmarie) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/google-bot-email/#post-18553165) * Hey [@sayna](https://wordpress.org/support/users/sayna/) I’m having the exact same issue on a website that I work on. Same email addresses. Adding ReCAPTCHA on the checkout did not resolve the issue (exactly as you explained). I saw another person having a similar issue and blocking robots didn’t work either because the spam bot disregarded the robots.txt rules. That user has submitted a feature request for ability to block domains – I think this would fix our problem, so [I upvoted the request and I hope that you will too](https://ideas.cartflows.com/boards/woocommerce-cart-abandonment/posts/blacklist-domains?new_comment=true) so that hopefully the devs will add this into the plugin soon! Cheers * [drinth](https://wordpress.org/support/users/drinth/) * (@drinth) * [5 months, 1 week ago](https://wordpress.org/support/topic/google-bot-email/#post-18702834) * emails as [johnsmith006@storebotmail.joonix.net](https://wordpress.org/support/topic/google-bot-email/johnsmith006@storebotmail.joonix.net?output_format=md) are spam emails, is there a way to avoid recording them ? * [@aamiribsf](https://wordpress.org/support/users/aamiribsf/) both your solutions are wrong and useless, smart people do not put a captcha on checkout and most bots do not care robots file, so the only solution is that you limit how many emails you send… Viewing 5 replies - 1 through 5 (of 5 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-bot-email%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/woo-cart-abandonment-recovery/assets/icon-256x256.gif?rev =3370405) * [Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails](https://wordpress.org/plugins/woo-cart-abandonment-recovery/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-cart-abandonment-recovery/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/) * [Active Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/reviews/) * 5 replies * 4 participants * Last reply from: [drinth](https://wordpress.org/support/users/drinth/) * Last activity: [5 months, 1 week ago](https://wordpress.org/support/topic/google-bot-email/#post-18702834) * Status: resolved