Title: Google Authenticator Issues
Last modified: August 21, 2016

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# Google Authenticator Issues

 *  Resolved [prmeetsor](https://wordpress.org/support/users/prmeetsor/)
 * (@prmeetsor)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/)
 * I have lost access to my WordPress account, after someone deleted my Google Authenticator
   from my Iphone. I need to access my blog asap and anything you can do to help
   is much appreciated.
 * The link to my blog is:
    [http://prmeetsor.com.com/](http://prmeetsor.com.com/)
 * Is there any way you can help?
 * Thanks!
    Briana
 * [http://wordpress.org/plugins/google-authenticator/](http://wordpress.org/plugins/google-authenticator/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964553)
 * For WordPress.COM hosted sites, you can get support on their forums here:
 * [http://en.forums.wordpress.com/](http://en.forums.wordpress.com/)
 * These forums are for self-hosted WordPress.ORG sites.
 *  Thread Starter [prmeetsor](https://wordpress.org/support/users/prmeetsor/)
 * (@prmeetsor)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964556)
 * I can’t get on that because I am locked out of my wordpress
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964558)
 * You’ll have to create a new user account – we cannot help you with a WordPress.
   COM issue, sorry. WordPress.ORG and WordPress.COM are totally separate so far
   as hosting issues.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964559)
 * Also see if this will work:
 * [http://en.support.wordpress.com/passwords/](http://en.support.wordpress.com/passwords/)
 *  [askthemct](https://wordpress.org/support/users/askthemct/)
 * (@askthemct)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964719)
 * If you have FTP access to your site do what I did…goto sitefolder/wp-content/
   plugins/ and rename the authenticator plugin folder. It will be disabled because
   WordPress will no longer be able to open it.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Google Authenticator Issues’ is closed to new replies.

 * ![](https://ps.w.org/google-authenticator/assets/icon-256x256.png?rev=3500822)
 * [Google Authenticator](https://wordpress.org/plugins/google-authenticator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-authenticator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-authenticator/)
 * [Active Topics](https://wordpress.org/support/plugin/google-authenticator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-authenticator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-authenticator/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [askthemct](https://wordpress.org/support/users/askthemct/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/google-authenticator-issues/#post-3964719)
 * Status: resolved