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[resolved] Google+ and Pinterest counter not showing (5 posts)

  1. asdevargas
    Member
    Posted 1 year ago #

    Hello!

    I had installed the DiggDigg plugin, and also JetPack and I noticed that JetPack do not count shares on Pinterest and Google+ as it does with Facebook or Twitter: I myself shared a post on Pinterest to make a try with JetPack plugin (latest version) but it doesn't show the counting number. Here is a screenshot with comparison: http://devargas.com.es/temp/jetpack.jpg

    Do you know how to fix this?

    Regards,
    Anne-Sophie

    http://wordpress.org/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    This is actually a limitation of the Pinterest and Google+ APIs : we are unable to get accurate sharing numbers for their services as a 3rd party service. Until they open up their APIs to share that information, I'm afraid there's nothing that we can do to fix the issue.

  3. asdevargas
    Member
    Posted 1 year ago #

    Oh! So you mean they opened their API to DiggDigg but not to you?

  4. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    If you use the Official sharing buttons, then it will work, but not if you use the Icon Only, Text Only, or Icon and Text buttons.

  5. asdevargas
    Member
    Posted 1 year ago #

    Oooh! Ok, I got it, thank you for the explanation :)

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