Google and iCal links not showing

  • Resolved Ankh247

    (@ankh247)


    5 years, 7 months ago

    Hi, the Google and iCal links do not show. Is there something I need to do to make them visible? After inspecting the code, I can see the following code beneath the countdown timer, but nothing displays.

    <div class="google-calendar-ical">
	<div class="pull-left"></div>
</div>

    Have tried switching to a WordPress default theme just in case it was some sort of template conflict, but still nothing.

    Please advise. Thanks.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author PressTigers

    (@presstigers)

    5 years, 7 months ago

    Hello @ankh247,

    Thank you for contacting us.

    Have you done any customization in the SEP templates? If yes then, please review your customization.

    Please let us know if the issue still persists.

    Regards,

    Thread Starter Ankh247

    (@ankh247)

    5 years, 7 months ago

    Hi, thanks for getting back.

    No, no customization has been made.

    Plugin Author PressTigers

    (@presstigers)

    5 years, 7 months ago

    @ankh247,

    Sorry for the inconvenience.

    We would like you to contact us at support@presstigers.com, we need your coordination for the troubleshooting of this issue.

    Thanks,

    Plugin Author PressTigers

    (@presstigers)

    5 years, 7 months ago

    Your issue has been addressed on our support channel due to missing end date of the event.

    Thank you for reaching us out. Let us know if we can assist you further in any way.

    floorripper

    (@floorripper)

    5 years, 5 months ago

    Hello,

    how to add the “add to google calendar” do I need to fill the google API first, please?”

    is there any short-code for that, please?

    Plugin Author PressTigers

    (@presstigers)

    5 years, 5 months ago

    Hello @floorripper,

    Just create the event from the backend, fill all the mandatory fields like event time, date & location etc and then check the event detail page.

    You’ll see the Add to iCal & Add to Calander on the event detail page. Its the default behavior of the plugin.

    If you are facing any issue then please share the site URL with us so we can look into this issue for you.

    Thanks & Regards,

    rachelflara

    (@rachelflara)

    5 years, 3 months ago

    Hello,

    I’m having the same problem, but the links appear on one event page and the others do not.

    Plugin Author PressTigers

    (@presstigers)

    5 years, 3 months ago

    Hi @rachelflara,

    Kindly check the end date of the event which is not showing on the calendar. Let us know if you still facing the issue.

    Best Regards,

    rachelflara

    (@rachelflara)

    5 years, 3 months ago

    Hello,

    I checked the end date and it’s right. The link still does not appear.

Viewing 9 replies - 1 through 9 (of 9 total)
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