Support » Plugin: Simple Event Planner » Google and iCal links not showing

  • Resolved Ankh247

    (@ankh247)


    Hi, the Google and iCal links do not show. Is there something I need to do to make them visible? After inspecting the code, I can see the following code beneath the countdown timer, but nothing displays.

    <div class="google-calendar-ical">
    	<div class="pull-left"></div>
    </div>

    Have tried switching to a WordPress default theme just in case it was some sort of template conflict, but still nothing.

    Please advise. Thanks.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author PressTigers

    (@presstigers)

    Hello @ankh247,

    Thank you for contacting us.

    Have you done any customization in the SEP templates? If yes then, please review your customization.

    Please let us know if the issue still persists.

    Regards,

    Hi, thanks for getting back.

    No, no customization has been made.

    Plugin Author PressTigers

    (@presstigers)

    @ankh247,

    Sorry for the inconvenience.

    We would like you to contact us at support@presstigers.com, we need your coordination for the troubleshooting of this issue.

    Thanks,

    Plugin Author PressTigers

    (@presstigers)

    Your issue has been addressed on our support channel due to missing end date of the event.

    Thank you for reaching us out. Let us know if we can assist you further in any way.

    Hello,

    how to add the “add to google calendar” do I need to fill the google API first, please?”

    is there any short-code for that, please?

    Plugin Author PressTigers

    (@presstigers)

    Hello @floorripper,

    Just create the event from the backend, fill all the mandatory fields like event time, date & location etc and then check the event detail page.

    You’ll see the Add to iCal & Add to Calander on the event detail page. Its the default behavior of the plugin.

    If you are facing any issue then please share the site URL with us so we can look into this issue for you.

    Thanks & Regards,

    Hello,

    I’m having the same problem, but the links appear on one event page and the others do not.

    Plugin Author PressTigers

    (@presstigers)

    Hi @rachelflara,

    Kindly check the end date of the event which is not showing on the calendar. Let us know if you still facing the issue.

    Best Regards,

    Hello,

    I checked the end date and it’s right. The link still does not appear.

Viewing 9 replies - 1 through 9 (of 9 total)
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