Google and Apple pay not displaying

  • Resolved vhmc41

    (@vhmc41)


    1 year, 9 months ago

    We were hoping to add Apple Pay and Google Pay to our ecommerce store, using the Express Checkout feature. We’ve added our Stripe account and setup Express Pay, but I’m unable to see the buttons when I view the checkout page.

    I’ve tried turning off all other plugins and using the Storefront theme, but I still can’t see anything. Is there some debug logs somewhere or is there someway to see if I’ve done something wrong?

    • This topic was modified 1 year, 9 months ago by vhmc41.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Mahdi

    (@mahdimoafi)

    1 year, 9 months ago

    Hello @vhmc41,

    Thank you for choosing our product and sorry for the delayed response.

    Sometimes express checkout may not appear as it is totally dependent on browser configuration and payment method available in the browser.

    You can find more information in this list of prerequisites for using GPay.

    Also, please check at chrome://settings/payments on your desktop/laptop computer if the “Allow sites to check if you have payment methods saved” option is enabled.

    Please make sure to use the same email ID for your GPay account.

    For further information, you can refer to the following article on our knowledge base (FAQ section at the bottom):

    How To Setup Express Checkout

    Hope this helps.

    Let us know if we could be of any further assistance.

Viewing 1 replies (of 1 total)
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