google analytics error

  • Resolved fragrifo

    (@fragrifo)


    7 years, 7 months ago

    I hope somebody can help me with this error:

    Something went wrong, check Errors & Debug or authorise the plugin.

    Last Error detected

    Last Error: 2016-09-06 18:29:43: exception ‘Google_Auth_Exception’ with message ‘Error refreshing the OAuth2 token, message: ‘{
    “error” : “invalid_grant”
    }” in /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php:331
    Stack trace:
    #0 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(264): Google_Auth_OAuth2->refreshTokenRequest(Array)
    #1 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(240): Google_Auth_OAuth2->refreshToken(‘1/sSApTrNF2xppp…’)
    #2 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Service/Resource.php(215): Google_Auth_OAuth2->sign(Object(Google_Http_Request))
    #3 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Service/Analytics.php(1909): Google_Service_Resource->call(‘get’, Array, ‘Google_Service_…’)
    #4 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(277): Google_Service_Analytics_DataGa_Resource->get(‘ga:120269061′, ’30daysAgo’, ‘yesterday’, ‘ga:sessions’, Array)
    #5 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(581): GADWP_GAPI_Controller->handle_corereports(‘120269061′, ’30daysAgo’, ‘yesterday’, ‘ga:sessions’, Array, ‘qr7_652588302’)
    #6 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(808): GADWP_GAPI_Controller->get_locations(‘120269061′, ’30daysAgo’, ‘yesterday’, false)
    #7 /home1/educatou/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ajax-actions.php(108): GADWP_GAPI_Controller->get(‘120269061’, ‘locations’, ’30daysAgo’, ‘yesterday’, false)
    #8 [internal function]: GADWP_Backend_Ajax->ajax_item_reports(”)
    #9 /home1/educatou/public_html/wp-includes/plugin.php(524): call_user_func_array(Array, Array)
    #10 /home1/educatou/public_html/wp-admin/admin-ajax.php(91): do_action(‘wp_ajax_gadwp_b…’)
    #11 {main}
    Error Details

    Error Details: None

    • This topic was modified 7 years, 7 months ago by fragrifo.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alin Marcu

    (@deconf)

    7 years, 7 months ago

    Hi,

    Have you tried to clear the authorization and re-authorize the plugin?

    Thread Starter fragrifo

    (@fragrifo)

    7 years, 7 months ago

    yes I did it and it worked…

    thank you.

    Jeff Williams

    (@jeff-williams)

    7 years, 2 months ago

    Alin, we’ve had this exact issue on several client sites & while I grant that it’s a simple fix to reauthorize, most of the clients don’t understand this & end up coming to us to resolve the issue.

    My question is why is it happening in the first place & what can be done to resolve the issue?

    We really like how you’ve set the plugin up but the irritation factor with dozens of sites having this issue is mounting & this is becoming kind of a time suck for us. If we need to do something, please let me know.

    • This reply was modified 7 years, 2 months ago by Jeff Williams.
    Alin Marcu

    (@deconf)

    7 years, 2 months ago

    @jeff-williams see the FAQ page is all there. If you need further assistance, please open a new topic.

    Jeff Williams

    (@jeff-williams)

    7 years, 2 months ago

    Cheers, Alin! I’ll add it to my to-do list.

Viewing 5 replies - 1 through 5 (of 5 total)
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