Title: Google Analytics double quantity tracking
Last modified: April 10, 2019

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# Google Analytics double quantity tracking

 *  Resolved [Francesco Dell’Oro](https://wordpress.org/support/users/francescodelloro/)
 * (@francescodelloro)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/google-analytics-double-quantity-tracking/)
 * Hello,
 * thanks for developing this plugin first of all! I have a strange behaviour in
   my analytics with WooCommerce.
 * A customer made two orders, but one of them was not completed as payment and 
   the other one yes (correctly payed).
 * In my GA correctly reported the order related to the correct payment done, but
   for the order in which payment was not done (completed) GA tracked the order 
   anyway. Because of this I have reported 6 quantities for the product (the two
   orders are related with the same product), but only 3 were payed on WooCommerce.
 * Do you know why GA tracked the order for which payment was not done?
 * Thanks for any feedback or support!
    Francesco

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [7 years ago](https://wordpress.org/support/topic/google-analytics-double-quantity-tracking/#post-11445667)
 * Hi Francesco,
 * The similar issue is being tracked here [https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/120](https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/120)
 * However, we have not known exactly how to replicate the issue.
 * Can you review your order and let us know the specific steps to replicate the
   incomplete-payment order above (then it is still tracked in Google Analytics)?
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [7 years ago](https://wordpress.org/support/topic/google-analytics-double-quantity-tracking/#post-11468989)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Google Analytics double quantity tracking’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/google-analytics-double-quantity-tracking/#post-11468989)
 * Status: resolved