Support » Plugin: Analytics Cat - Google Analytics Made Easy » Google analytics doesn’t track all visits

  • Resolved Menna El-Mahy

    (@menaelmahi)


    Hello,

    I have uninstalled MonsterInsights then installed the Analytics Cat plugin and it doesn’t track all visits.

    And when it tracks a visit, it reads a pageview twice so the bounce rate is always zero even with the visits that take 00:00 secs

    It also doesn’t track any events, while they were being tracked before with MonsterInsights

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Menaelmahi,

    Thanks for contacting us.

    Sorry to hear you are having issues with this. Thanks for sending a link to your site.

    We have not had any other recent reports of this similar problem.

    This could be caused by a few different things conflicting on your site.

    To search for a conflict on your site, kindly :

    Deactivate all plugins, except the one experiencing issues.
    See if the issue persists:
    If so, your issue is not caused by conflict with a plugin.

    If the issue is gone, one of the deactivated plugins was causing a conflict. You need to find which.

    Reactivate your plugins one at a time, and check after each to see if the issue returns. When it does, you will have found the plugin conflict.

    If a plugin conflict is not found, check the theme next. Revert to a default WordPress theme like ‘Twenty Twenty’.

    If the issue is gone, you have a theme conflict.

    If not, the issue is not caused by your theme, or a plugin.

    Let us know how this goes.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Menaelmahi,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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