Title: Google Analytics Dashboard Blank Last modified: August 22, 2016 --- # Google Analytics Dashboard Blank * Resolved [takashi513](https://wordpress.org/support/users/takashi513/) * (@takashi513) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/) * Hello I have used your plugin before, it works fantastic, however this time it didn’t. I heard it was a library issue or something. But you FAQS page no longer has a lot of information to read about this problem. * I followed all the steps to allow the authorization to work. However after I enter in the code, the page turns up blank I’m still in the dashboard, just nothing shows up for the plugin side. * here is a list of my plugins I use. Adminimize Advanced Custom Fields Captcha Disable Comments FooBox HTML & Media Lightbox FooGallery Formidable Formidable Math Captcha Google Analytics Dashboard for WP HTML Page Sitemap InfiniteWP – Client Meta Slider Meta Slider – Pro Addon Pack TinyMCE Advanced WooCommerce WordPress SEO – by Yoast * I looked in the FAQS page and everything nothing helps me answer this. * [https://wordpress.org/plugins/google-analytics-dashboard-for-wp/](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/) Viewing 12 replies - 1 through 12 (of 12 total) * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234493) * Look in **Google Analytics -> General Settings -> Debugging Data** and post here your last error. * Thread Starter [takashi513](https://wordpress.org/support/users/takashi513/) * (@takashi513) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234494) * Here Is the Error Log * ************************************* Start Log ************************************* * Array ( [ga_dash_apikey] => [ga_dash_clientid] => [ga_dash_clientsecret] => [ ga_dash_access_front] => Array ( [0] => administrator ) * [ga_dash_access_back] => Array ( [0] => administrator ) * [ga_dash_tableid_jail] => [ga_dash_pgd] => 0 [ga_dash_rd] => 0 [ga_dash_sd] => 0 [ga_dash_map] => 0 [ga_dash_traffic] => 0 [ga_dash_style] => #3366CC [ga_dash_jailadmins] => 1 [ga_dash_cachetime] => 3600 [ga_dash_tracking] => 1 [ga_dash_tracking_type] => universal [ga_dash_default_ua] => [ga_dash_anonim] => 0 [ga_dash_userapi] => 0 [ga_event_tracking] => 0 [ga_event_downloads] => zip|ra*|mp*|avi|flv|mpeg |pdf|doc*|ppt*|xls*|jp*|png|gif|tiff|bmp|txt [ga_track_exclude] => Array ( ) * [ga_target_geomap] => [ga_target_number] => 10 [ga_realtime_pages] => 10 [ga_dash_token] => [ga_dash_refresh_token] => [ga_dash_profile_list] => [ga_dash_tableid] => [ ga_dash_frontend_keywords] => 0 [ga_enhanced_links] => 0 [ga_dash_remarketing] => 0 [ga_dash_default_metric] => visits [ga_dash_default_dimension] => 30daysAgo[ ga_dash_frontend_stats] => 0 [ga_dash_network] => 0 [ga_dash_hidden] => Y [ga_dash_adsense] => 0 [ga_speed_samplerate] => 1 [ga_event_bouncerate] => 1 [wp_version] => 3.9.2[ gadwp_version] => 4.3.3 ) * Last Error: 2014-08-28 18:36:44: exception ‘Google_IO_Exception’ with message‘ Protocol https not supported or disabled in libcurl’ in /home/edpalmer/public_html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl. php:81 Stack trace: #0 /home/edpalmer/public_html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl- >executeRequest(Object(Google_Http_Request)) #1 /home/edpalmer/public_html/wp- content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2. php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request)) #2 /home/ edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/ src/Google/Client.php(135): Google_Auth_OAuth2->authenticate(‘4/e7cVWpkuQij8J…’)# 3 /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for- wp/admin/ga_dash_settings.php(722): Google_Client->authenticate(‘4/e7cVWpkuQij8J…’)# 4 [internal function]: GADASH_Settings::general_settings(”) #5 /home/edpalmer/ public_html/wp-includes/plugin.php(470): call_user_func_array(Array, Array) # 6 /home/edpalmer/public_html/wp-admin/admin.php(211): do_action(‘toplevel_page_g…’)# 7 {main} * ************************************* End Log ************************************* * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234499) * Ask your hosting provider about that, you need to have PHP cURL with SSL support. * On a VPS you’ll just need to enable SSL support or to load libcurl with SSL support. * Thread Starter [takashi513](https://wordpress.org/support/users/takashi513/) * (@takashi513) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234501) * here is this latest Error from another site I run, however this site doesn’t sell anything. and yet I get this error. * Last Error: 2014-08-28 18:53:00: exception ‘Google_IO_Exception’ with message‘ Protocol https not supported or disabled in libcurl’ in /home/thefurni/public_html/ wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl. php:81 Stack trace: #0 /home/thefurni/public_html/wp-content/plugins/google- analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl- >executeRequest(Object(Google_Http_Request)) #1 /home/thefurni/public_html/wp- content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2. php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request)) #2 /home/ thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/ src/Google/Client.php(135): Google_Auth_OAuth2->authenticate(‘4/Sva5KH8yk85nB…’)# 3 /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for- wp/admin/ga_dash_settings.php(722): Google_Client->authenticate(‘4/Sva5KH8yk85nB…’)# 4 [internal function]: GADASH_Settings::general_settings(”) #5 /home/thefurni/ public_html/wp-includes/plugin.php(470): call_user_func_array(Array, Array) # 6 /home/thefurni/public_html/wp-admin/admin.php(211): do_action(‘toplevel_page_g…’)# 7 {main} * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234502) * Please talk with your hosting provider, is a server configuration issue! * It doesn’t have anything to do with selling, I said SSL not sell 🙂 * Thread Starter [takashi513](https://wordpress.org/support/users/takashi513/) * (@takashi513) * [11 years, 9 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234508) * ok i’ll get back to you ASAP thanks for the help * Thread Starter [takashi513](https://wordpress.org/support/users/takashi513/) * (@takashi513) * [11 years, 8 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234643) * Ok its all fixed now, thanks a lot for helping me again. * [vconline](https://wordpress.org/support/users/vconline/) * (@vconline) * [11 years, 7 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234743) * Have the alsmot the same issue, my dedicated server has curl with ssl enabled, and also open ssl * ``` Last Error: 2014-10-03 11:00:04: exception 'Google_IO_Exception' with message 'Problem with the SSL CA cert (path? access rights?)' in /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl.php:81 Stack trace: #0 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl->executeRequest(Object(Google_Http_Request)) #1 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request)) #2 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Client.php(135): Google_Auth_OAuth2->authenticate('4/Cm1vhlfEu3SQb...') #3 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ga_dash_settings.php(780): Google_Client->authenticate('4/Cm1vhlfEu3SQb...') #4 [internal function]: GADASH_Settings::general_settings('') #5 /home/MYSITE/wp-includes/plugin.php(505): call_user_func_array(Array, Array) #6 /home/MYSITE/wp-admin/admin.php(212): do_action('toplevel_page_g...') #7 {main} ``` * I see the error message “Problem with the SSL CA cert” but my server is up to date with all latest packages. Also the path to the files is correct and have premissions * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [11 years, 7 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234744) * FYI: the server is not properly configured. * You haven’t specified your operating system, on CentOS you can fix it like this: * [http://blog.unixy.net/2013/08/curl-77-problem-with-the-ssl-ca-cert-path-access-rights-resolved/](http://blog.unixy.net/2013/08/curl-77-problem-with-the-ssl-ca-cert-path-access-rights-resolved/) * Your issue was already discussed in this forum, so please try to avoid interrupting other people threads by posting unrelated errors/issues in a resolved topic. * [ronin Creativos](https://wordpress.org/support/users/legion1978/) * (@legion1978) * [10 years, 10 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234790) * hello Alin you said in your last comment that “the issue was already discussed” but i cant find the post where this specific error was addressed. can you please point me in the right direction. i appreciate it. thank you 🙂 * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [10 years, 10 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234791) * [@legion1978](https://wordpress.org/support/users/legion1978/) I was talking about the last issue. Please open your own thread by creating a new topic and describing the exact error you have. * [ronin Creativos](https://wordpress.org/support/users/legion1978/) * (@legion1978) * [10 years, 10 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234792) * yes exactly. its same error, thats why i asked here. though i already opened a thread about it [here](https://wordpress.org/support/topic/google-io-errror) thanks Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Google Analytics Dashboard Blank’ is closed to new replies. * ![](https://ps.w.org/google-analytics-dashboard-for-wp/assets/icon.svg?rev=2243225) * [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/reviews/) * 12 replies * 4 participants * Last reply from: [ronin Creativos](https://wordpress.org/support/users/legion1978/) * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/google-analytics-dashboard-blank/#post-5234792) * Status: resolved