You have a bunch of JavaScript errors and notices in your console, causing the Detect Ad Block option not to work, besides that Stealth Mode is throwing a 406 error (Not Acceptable)
Try disabling these options. That should bring your stats back to life. Then contact your hosting provider and ask them why GET requests to https://klasshub.lk/wp-json/caos/v1/proxy/collect are blocked as Unacceptable.
Hi!
Thank you very much for your response. I did as per your instructions but it’s still not getting updated.
I contacted the server guys and got everything cleared. Finally, they sent me the below message as confirmation.
“I have checked the URL https://klasshub.lk/wp-json/caos/v1/proxy/collect/ and there is no block for the specific URL on the server. I have also checked the mod_security rules and I am afraid, the URL is not listed. I have whitelisted the local IP provided in the case notes. This should fix the issue.
A heads up, I have accessed the URL and it is still showing me 404, however, I am not seeing any error in the console, I have attached the screenshot to this email. Please confirm this from your end and reply to this email with the exact use of this URL on your website and also the steps to replicate the issue on the dashboard. We will be glad to help you further.”
Should I get back to the previous settings now?
If Stealth Mode is disabled, it’s correct that the URL is throwing a 404 (Not Found) error.
So, yes, you should be able to enable Stealth Mode and Detect Ad Block as well. Don’t forget to update analytics.js
Hi Daan,
Thank you very much for the quick response.
I will update the settings and update you.
Cheers!
It’s working fine now.
Thanks a lot for the prompt response.