Hi @samtulana,
Thanks for getting in touch about our Facebook plugin! I’m happy to help out here 🙂
Could you please send me a screenshot of your Product sync settings in WooCommerce? You can find that by going to WooCommerce > Facebook > Product Sync.
Here’s an example of the screenshot: https://cloud.skyver.ge/ApukdE6l
Knowing the settings would be most helpful in moving us forward with troubleshooting.
Thanks!
Christine
I do not have this path – WooCommerce > Facebook > Product Sync – https://i.imgur.com/PlBDNaQ.png. Ihave Settings > Integration > Facebook for WooCommerce
What should I do?
Hi @samtulana
Thanks so much for the update here! Could you please let me know what version plugin you’re using?
Thanks!
Christine
Hey @samtulana,
It’s been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions. We’ll be happy to help further from there! 🙂
Thanks,
Jennifer
