Goodbye SendPress

  • swisspenelope

    (@swisspenelope)


    8 years, 11 months ago

    This used to be an excellent tool. I used it every few months to send out between 400 and 900 newsletters.

    As of the latest version, you no longer know what it has sent and what it hasn’t, nor according to what algorithm it sends (or does not send) your emails. In addition, instead of saying openly on the splash page “SENDPRESS IS NOW PAYING ONLY”, you have a misleading little message that only comes up when you try to complete your mail send – i.e. right at the end of the process:

    “Oh snap! It looks like AutoCron was not enabled or it disconnected itself. To get max send speed please re-enable it here.”

    On snap, my arse! What this really means is “Click here and pay us some money for the Pro version, otherwise nothing will ever work again and you won’t know why”. Nothing is more vile than this kind of pretense, and I refuse to have anything more to do with this company.

    If this is the only way you can get customers, things must really be going badly with the company.

Viewing 1 replies (of 1 total)
  • Plugin Author Josh Lyford

    (@joshl)

    8 years, 11 months ago

    HI swisspenelope,

    I am sorry to here that our plugin is not working for you as it should. If you would like to give us another try and would like help getting everything running correctly please email us at help@sendpress.com to open a support ticket. I would be happy to help you solve the issues that you are currently having or had.

    I would also like to apologize for any confusion our changes to AutoCron have caused. SendPress is and always will be free and open source. AutoCron is a free service we run that checks in with your site every 15 minutes to see if emails need sending. We have had issue’s with sites being disconnected so we added a more prominent notification and we are going to review the wording of it. That is the “Oh snap” message.

    We also do send a discount code for PRO when you enable AutoCron this may have led to some of the confusion. Again I am sorry if we seem to have mislead you in anyway. Pro is not required to use SendPress. Everything that has been included in the past is still in the plugin and can be used without payment now and in the future.

    If you would like help or have other questions you can also email me directly here josh@sendpress.com.

    Best,
    Josh

Viewing 1 replies (of 1 total)
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