Support » Plugin: Lively Chat Support » GOOD WORK, NEED TO ANSWER CHATS VIA EMAIL

  • Nice work Dallas. But how about doing the chat from email to visitor , even during the online hours. Is it possible?

    Alsdi how can one increase or change the beep sound in wp dashboard chat is initiated by visitor

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author dallasread

    (@dallas22ca)

    Hi – thanks!

    Do you mean having the chat function like email tickets? eg. Zendesk?

    I’ll be releasing 2.0 in the next week or two, which will fix the beep issue.

    yes having it function like email tickets. BUT a bit different — Visitor initiates chat, i get it via email, i reply chat, visitor gets my reply right in the chat window, and the chat continues like that. I’ll really appreciate this.

    Thanks

    Plugin Author dallasread

    (@dallas22ca)

    Email ticketing may be something we look to add once we get version 2.0 stable (should be released in the next week or two!).

    Thanks for the suggestion!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘GOOD WORK, NEED TO ANSWER CHATS VIA EMAIL’ is closed to new replies.