Good Theme. Terrible Support. (1 post)

  1. Rob
    Posted 2 years ago #

    Colorway is agreat theme. with very few problems.

    But, Do not count on their theme support team for any answers on this free version of their theme.
    The one time I did get a reply it was very rude

    You can tell a lot about a Company by the way they treat you in a free theme atmosphere. Funny thing is I was willing to by the Pro version if it offered some things that my client needed. They wouldn't even answer that question.

    Before I ever pay for a theme I try out one of their free Themes to see how the support is before I invest my clients money. Inked Themes is definitely scratched off my list of Valuable WordPress products. Makes me wonder how many other possible clients they have lost out on.

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