Drift has a lot going for it, but it fails terribly in that… the iOS app NEVER gives you notifications of a chat. They have some type of latency issue. I consistently missed chats for hours, and only saw them because I kept manually checking. I’ve even checked the app and seen no new messages before, then checked again later and noticed the timestamp was BEFORE the last time I checked. Unfortunately, despite what’s good about Drift… if it doesn’t work, it’s not chat. They might as well be emailing me… don’t waste your time. Hopefully, they’ll fix this issue soon.
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