Title: good plugin, very poor support
Last modified: June 3, 2017

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# good plugin, very poor support

 *  [az17](https://wordpress.org/support/users/az17/)
 * (@az17)
 * [9 years ago](https://wordpress.org/support/topic/good-plugin-very-poor-support/)
 * If this plugin works for you, that’s great. If you have standard setup questions
   the support is OK.
 * But if for some reason it is not working, and it is not a straight setup issue,
   they will find every excuse they can find to blow you off. They will blame it
   on other plugins, non-standard themes, your PHP version (hope you don’t have 
   a PHP version for this century), even though all of these same plugins, themes
   and PHP version work with their plugin on other websites we have built.
 * It is frustrating that instead of trying to be genuinely helpful like many other
   plugin support teams, they have no interest in actually working with you to resolve
   a problem.
    -  This topic was modified 9 years ago by [az17](https://wordpress.org/support/users/az17/).
    -  This topic was modified 9 years ago by [az17](https://wordpress.org/support/users/az17/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Nick Young](https://wordpress.org/support/users/nickyoung87/)
 * (@nickyoung87)
 * [9 years ago](https://wordpress.org/support/topic/good-plugin-very-poor-support/#post-9192981)
 * I apologize if you have some issues but we are always happy to help and we try
   to do sweeps of the support forum every week at least.
 * The only version of PHP that is currently not supported is PHP 7.1 which we are
   aware of and are looking to fix it with the next release we put out.
 * I don’t see any support issues that you have created, but if you were to create
   one we would be more than happy to assist.
 *  [pauljnye](https://wordpress.org/support/users/pauljnye/)
 * (@pauljnye)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/good-plugin-very-poor-support/#post-9530035)
 * The premium $49 plugin needs to be removed until they can support it. You have
   been warned. Paid the $49, plugin is very buggy, and NO support. Non Existent.
   After several attempts to get support from them I get a lame email 3 weeks later
   saying ‘sorry about the problems, we are going to ask the developer for help’..
   then NOTHING and another 2 weeks. Sick

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘good plugin, very poor support’ is closed to new replies.

 * ![](https://ps.w.org/google-calendar-events/assets/icon-256x256.png?rev=1263960)
 * [Simple Calendar - Google Calendar Plugin](https://wordpress.org/plugins/google-calendar-events/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-calendar-events/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-calendar-events/)
 * [Active Topics](https://wordpress.org/support/plugin/google-calendar-events/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-calendar-events/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-calendar-events/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [pauljnye](https://wordpress.org/support/users/pauljnye/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/good-plugin-very-poor-support/#post-9530035)