Support » Plugin: MailPoet - emails and newsletters in WordPress » Good plugin, but with a few issues

  • I like the plugin and the way it’s set up. Also (premium) support is usually fast enough. I just have two big issues with the New post notifications.

    You can’t tell Mailpoet to send out a new notification on post update (or to not send one with a new post). Another system I had send out a notification on post update, unless you untick the box to send one which also works for new posts. I think that’s the best solution.

    The other (and bigger) issue is that the notifications system sends out duplicate e-mails to people that subscribed to multiple categories/lists. So if the posts has more than one category the subscriber will receive an e-mail for each category/list the post has. This really limits the way you can use it.

    If they can fix these thing it’s a 5 star plugin for me.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author MailPoet

    (@mailpoet)

    Ah, Rebah, you hit it spot on.

    You’re right, those two options would be a good extension to our existing feature set.

    This said, they remain low priority, as we’re working extensively on our form editor and soon a major redesign.

    Do let us know if you find an alternate solution for those who subscribe to multiple categories. We’re not aware of any existing solution for this.

    Cheers!

    Thread Starter rebah

    (@rebah)

    Thanks for your response.

    I don’t understand the low priority though, I think it’s a core feature and most users won’t even notice they are sending out duplicate post notifications.

    I’m going to see if I can have a developer take a look at it and otherwise I have to study alternatives for Mailpoet although I’m really dreading the idea of changing systems.

    If I find a alternate solution I will let you know.

    Plugin Author MailPoet

    (@mailpoet)

    Hey @rebah, we get a lot of feature requests and they all tend to be a priority for each user, understandably.

    Here’s a hack for you to only include posts that you want to send: tag them with “newsletter” and tell MailPoet to only send those posts.

    Makes sense?

    Thread Starter rebah

    (@rebah)

    Thanks for the reponse.

    I get what you are saying about everyone thinking their feature is a priority. But I don’t really see this as a feature, but a bug or short coming of a feature (new post notification). There is a difference in wanting something extra and wanting an existing feature to work properly.

    I only figured out this wasn’t working after months of use. There are probably a lot of users out there that are using the plugin in the way I am, oblivious to the fact that they are sending some of their subscribers multiple e-mails about the same posts. You don’t warn people about this either.

    I don’t really see how your hack would work. Someone is subscribed to cat1, cat2 and cat3. The post has cat1, cat,2 and cat3. He is in three lists and will receive three e-mails about his one post. How does your hack prevent this?

Viewing 4 replies - 1 through 4 (of 4 total)
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