Support » Plugin: CCAvenue Payment Gateway for WooCommerce » Good plugin. But one doubt

  • Hey Nilesh, thanks for the great ccavenue plugin.

    I have one problem. My CCavenue account is the old one in which they do not provide the access code, Just merchant ID and working key.

    I had been using my CCavenue on the same website previously and have now decided to change to a woocommerce site.

    While testing the site on a seaprate test directory on the same root, I filled in both the merchant ID and password. However, It is not working. The following error shows up.

    ” Error Code: 10002 Merchant Authentication failed.
    Don’t worry… It happens to the best of us. “

    could you please tell me what might be the problem?

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  • Plugin Author nilesh0308


    Hello Visdi,

    Thanks for using my plugin.

    Actually for using CCavenue you have to provide merchant ID or working key, please check with CCavenue support team to get this required information then only it will work because these are the required information.


    Hey Nilesh,

    I did feed in the merchant ID and working key which was given in my merchant dashboard.

    The problem was occuring even after that.

    Hi ,

    Can anyone please please clear my doubt ,i have developed a plugin for paymentgateway , but once i upload the same and activate it , it reflects in Woocommerce>>>Settings>>Checkout>>MyGatewayName , but once clicked the same it shows blank page , it dosent lets to configure the MerchantID ,Post URL etc… i am fed of this issue , i doubt that whether WordPress has somthing to do with this..? Is there something that i have to first upload my plugin to for reviving my code and after their approval only my plugin could work…???? Please confirm guys…pls help out here in this case.

    Moderator Jan Dembowski


    Forum Moderator and Brute Squad

    @mywordpress111 If you need support then per the forum welcome please post your own topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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