Hi @ehsdev,
Thanks for your feedback and sorry for the trouble after the last update.
We’ve tested the latest version of the plugin on our side and it’s working correctly, so we’d really appreciate it if you could share the logs from your site (WooCommerce logs / PHP error logs) so we can investigate what’s going wrong in your specific setup.
As a temporary workaround, you can also roll back to a previous plugin version here:
https://wordpress.org/plugins/payment-gateway-accept-blue-for-woocommerce/advanced/
Go to Advanced Options, select the version to download from the dropdown.
Once we have the logs, we’ll be happy to dig into this further and help you get payments working again.
Thread Starter
ehsdev
(@ehsdev)
Thank you, the older version Version 1.5.7 is working fine, the new version this is all i receive
2025-11-11T14:19:53+00:00 Error “Accept.blue” – Validation error. . 2025-11-11T14:19:53+00:00 Error “Accept.blue” – The transaction error. Validation error. . 2025-11-11T14:20:35+00:00 Error “Accept.blue” – Validation error. . 2025-11-11T14:20:35+00:00 Error “Accept.blue” – The transaction error. Validation error. . 2025-11-11T15:03:46+00:00 Error “Accept.blue” – Validation error. . 2025-11-11T15:03:46+00:00 Error “Accept.blue” – The transaction error. Validation error. . 2025-11-11T15:30:00+00:00 Error “Accept.blue” – Validation error. . 2025-11-11T15:30:00+00:00 Error “Accept.blue” – The transaction error. Validation error. . 2025-11-11T16:51:55+00:00 Error “Accept.blue” – Validation error. . 2025-11-11T16:51:55+00:00 Error “Accept.blue” – The transaction error. Validation error.
WP Version : Version6.8.3
WC : Version 10.3.5
Thank you
Hi there,
Thanks for the update.
We’ve checked the plugin logs on our side, but unfortunately they don’t show which exact field is causing the validation error. To investigate this properly, we’ll need to review your server-side logs – that’s where the full error details should appear.
Could you please share the relevant server logs for November 11th, specifically around this timestamp: 2025-11-11T14:19:53+00:00
With these logs we should be able to identify the root cause and provide a proper fix.
Thank you!
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This reply was modified 2 months, 2 weeks ago by
mykolasolop.
Thread Starter
ehsdev
(@ehsdev)
Hello Again, here is the problem i’m facing thank you
2025/11/25 17:42:57 [error] 2090590#2090590: *17609 FastCGI sent in stderr: “PHP message: id was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Acceptblue_Gateway_Credit_Card->process_payment, WC_Acceptblue_Gateway_Credit_Card->process_normal_payment, WC_Acceptblue_Gateway_Credit_Card->authorize_card_request, pgabfw_get_order_id, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.PHP message: PHP Warning: Undefined array key “source” in /var/www/mosdospress.com/htdocs/wp-content/plugins/payment-gateway-accept-blue-for-woocommerce/includes/wc-acceptblue-api.php on line 87″ while reading response header from upstream, client: 41.108.230.50, server: mosdospress.com, request: “POST /?wc-ajax=checkout HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php/php81-fpm-mosdospress.com.sock:”, host: “mosdospress.com”, referrer: “https://mosdospress.com/checkout/“
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This reply was modified 2 months, 2 weeks ago by
ehsdev.
Thread Starter
ehsdev
(@ehsdev)
Hello Again, here is the problem i’m facing thank you
2025/11/25 17:42:57 [error] 2090590#2090590: *17609 FastCGI sent in stderr: “PHP message: id was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Acceptblue_Gateway_Credit_Card->process_payment, WC_Acceptblue_Gateway_Credit_Card->process_normal_payment, WC_Acceptblue_Gateway_Credit_Card->authorize_card_request, pgabfw_get_order_id, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.PHP message: PHP Warning: Undefined array key “source” in /var/www/mosdospress.com/htdocs/wp-content/plugins/payment-gateway-accept-blue-for-woocommerce/includes/wc-acceptblue-api.php on line 87″ while reading response header from upstream, client: 41.108.230.50, server: mosdospress.com, request: “POST /?wc-ajax=checkout HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php/php81-fpm-mosdospress.com.sock:”, host: “mosdospress.com”, referrer: “https://mosdospress.com/checkout/“
Hi @ehsdev,
Thanks a lot for sharing the update and the additional logs – really appreciate it.
Unfortunately, this still hasn’t helped us pinpoint the root cause of the issue. We’re continuing to investigate it on our side and are looking into several possible factors that may be triggering this behavior.
As soon as we have any updates or new findings, I’ll let you know right away.
Thanks again for your patience and cooperation!
