Good looking Plugin.. But have issues probably with different Themes..

  • Tripbeaver

    (@tripbeaver)


    9 years ago

    I have installed the plugin, and the display was not clear and was taking the background color, so wanted to de-activate and delete the plugin.. But the below was the error.. Could not find any errors log, so had to contact the server provider to solve the issue and delete the plugin.. I would recommend plugin for developers, but not for new people like me 🙂

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    8 years, 12 months ago

    Hi,

    Thank you for your feedback.

    1) You got the visual errors which are related to your theme. Our services are not applied to the layout styling of custom WordPress themes. All standard WordPress themes support our plugins. If you’ll install a standard theme (Twenty Fifteen, Twenty Fourteen, Twenty Thirteen, etc.), then everything will be displayed correctly. We are not responsible for differences between custom and standard themes. We understand that not every user can edit styles and add necessary changes to the plugin template manually, and that is why we are offering our service in order to help you and adjust plugin for your current WordPress theme. If you have programming skills, then you will cope with this modification easily.

    2) We apologize for any inconvenience you had because of our plugin, but we’d like to note that such error is related to your server only, and our plugin can’t cause this kind of error.

    Sincerely,
    BestWebSoft Suppoer Team

Viewing 1 replies (of 1 total)
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