WooCommerce Zendesk Connect
Good idea not well executed (2 posts)

  1. Chirag Vora
    Posted 2 years ago #

    The plugin has two options:
    1. Connect on checkout (makes checkout slow)
    2. Connect after checkout (may bring errors on payment)

    I want neither of two.

    NOTE: even non customers who have registered to the site must have option to use same username/password on zendesk support site. This is possible with official Zendesk WordPress plugin.

  2. Bart Pluijms
    Plugin Author

    Posted 2 years ago #

    Hello Chirag Vora,

    Thank you for your response.
    WooCommerce Zendesk Connect is a work in progress, but we're trying to make it better.
    We've changed the way the plugin creates users and we will implement a "create user on order complete" function in a future release.

    I think you're correct when you say that non customers should login to Zendesk as well. Our plugin is not a replacement of the official Zendesk WordPress plugin, we're using both plugin. This way we use the best of both plugins.

    Best regards,

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic


No tags yet.