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WooCommerce Zendesk Connect
Good idea not well executed (2 posts)

  1. Chirag Vora
    Member
    Posted 1 year ago #

    The plugin has two options:
    1. Connect on checkout (makes checkout slow)
    2. Connect after checkout (may bring errors on payment)

    I want neither of two.

    NOTE: even non customers who have registered to the site must have option to use same username/password on zendesk support site. This is possible with official Zendesk WordPress plugin.

  2. Bart Pluijms
    Member
    Plugin Author

    Posted 1 year ago #

    Hello Chirag Vora,

    Thank you for your response.
    WooCommerce Zendesk Connect is a work in progress, but we're trying to make it better.
    We've changed the way the plugin creates users and we will implement a "create user on order complete" function in a future release.

    I think you're correct when you say that non customers should login to Zendesk as well. Our plugin is not a replacement of the official Zendesk WordPress plugin, we're using both plugin. This way we use the best of both plugins.

    Best regards,
    Bart

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