Support » Plugin: Photo Gallery, Images, Slider in Rbs Image Gallery » Good Functionality But Rough Edges

  • Having used this for a few years my overall impression is it’s still better than the alternatives I’ve tried. It doesn’t fill up your server with unnecessary image duplicates like at least one of the competition does.

    I would happily pay more for a more polished version with good English and better online help without confusing links urging the user to update to the Pro version when it’s already installed.

    I think maybe it tries too hard and includes unnecessary details like the radius of rounded corners on thumbnails while a recent update has removed the options for social media file sharing and now all pictures have a Facebook share icon next to the image counter whether you want it or not.

    For something that’s been around so long it still resembles a beta version, hence only 3 stars.

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  • Plugin Author robosoft

    (@robosoft)

    Having used this for a few years my overall impression is it’s still better than the alternatives I’ve tried. It doesn’t fill up your server with unnecessary image duplicates like at least one of the competition does.

    We’re really appreciate it and thank you for your choice.

    I would happily pay more for a more polished version with good English and better online help without confusing links urging the user to update to the Pro version when it’s already installed.

    We’re really sorry for any inconvenience. Actually this yellow messages showed because of new versions transfer. We can install anything to your server gallery or key plugin without your approve. Unfortunately after release of the new version we should modify not only core gallery files, but also gallery key. As results user should update it’s manually. One again sorry for any inconvenience. We just try to make new step in gallery life cycle.

    I think maybe it tries too hard and includes unnecessary details like the radius of rounded corners on thumbnails while a recent update has removed the options for social media file sharing and now all pictures have a Facebook share icon next to the image counter whether you want it or not.
    For something that’s been around so long it still resembles a beta version, hence only 3 stars.

    We have spend almost year for the coding of the new version, for testing (almost 4 months) and compatibility issues fixes.
    This gallery version it’s a huge step forward in gallery life cycle. We was on hold during long period of time with really new functionality updates. And now we starting release new functionality integrations and interface views. We’re working on new gallery grids, light boxes, new media manager with full set of external resources integration like instagram, flickr and much more.
    We should make this huge update structure of the core gallery files because we wasn’t able to continue develop gallery functionality in old direction.
    To be honest our main goal for version 3.0.0 release was avoid crashes and fatal errors. We tried to convert all created galleries in old version in background to same everything and make life of our users most comfortable.
    We’re really sorry that this update hurt you, but right now we do our best to fix ALL conflicts and mismatches which our customers meet.
    Right now we have huge amount of different server configurations, different mobile devices and desktop devices, different browser version, themes and libs and unfortunately it’s not possible to avoid any problem when you transfer old gallery to the new structure and workflow principles.
    Please post tickets with mismatches or errors which you have on your gallery and we’ll do our best to fix everything asap.

    Thank you again for your choice, we’re really appreciate it. Merry Christmas and Happy New Year.

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