Support » Plugin: Contact Form to Manage and respond to conversations with customers — HappyForms » Good, but no (or not working) email sending error messages is bad for custom

  • authentictech

    (@authentictech)


    As a form builder it’s good and easy to use but I was disappointed that there does not seem to be any checks to ensure emails have been sent before printing the message “Your message has been sent”. The SMTP plugin I was using had stopped working so obviously emails were not being sent but customers and users of the website thought they had contacted the website owner though the message had not been sent. Fortunately, though testing I found this out but it would have been ideal if the website visitor was told their message was not sent. They could have contacted me another way. Other plugins were able to test sending email and report an error so there is really no reason why the Happy Forms plugin should not have been able to also and report the error to the user.

  • You must be logged in to reply to this review.