Support » Plugin: Tawk.To Live Chat » Good but glitchy

  • ngen91

    (@ngen91)


    Been using this plugin for several months. I really like it. Only one complaint is several instances of chats disconnecting and visitors will come back and message me again in a few minutes asking if I saw their message or telling me they got DC’d. Not sure if that’s due to visitors changing website page, or something else. Second thing I really need is payments! That would be a game changer and I would pay for it. It seems like the payments add on has been in the works forever.

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  • Hi @ngen91! This is Sienna from tawk.to reaching out regarding the technical issues you had with the tawk.to app. Is this a frequent issue that your encountering and how was the connection currently? If you have additional questions, or just want to speak with someone, book in a free call with me here,https://calendly.com/siennarubio/30min and I’ll be happy to help!

    Hi @ngen91!

    As for in-chat payment, definitely on our roadmap for the months ahead. We’re trying to keep you more informed with a regular newsletter being released in the next week or two – keep an eye out.

    If you have additional questions, or just want to speak with someone, schedule in a call with me here -https://calendly.com/siennarubio/30min. I’ll be happy to help!

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