Plugin Contributor
webnus
(@webnus)
Hello @paalhawk,
1- We checked the tickets and we could not find any report from you describing the issues
2- No one has reported this issue yet and you are the first person, so to get a definite result, we need your login information for deeper examinations.
Please send your WordPress URL and username/password in our forum: https://webnus.ticksy.com/
I had exactly the same problems! EVERYTHING to repeat several times and each time the preferences disappeared …
This is not a serious! and you are not at all professional to answer that it is the fault of the customer … it is YOU who develop, we who use, it is your responsibility to TESTER BEFORE proposing your plugin for sale .
I asked for a refund, but it’s a nightmare of justification, you’re not serious either, I do not recommend your plugin.
There is so many bugs with this plugin!!
1: It adds “boxes” in booking form that I don’t add myself.
2: There is no way for me to update the plugin even it says there is a new version out.
3: My licens droped out and now I can not add it back in since the plugin will not let me choose what licens plan I have.
Also there are more ppl with this issue!!
https://webnus.ticksy.com/ticket/1931216
thank’s @paalhawk I feel less “alone”…I’ve got the same trouble !!! Exactly…
Plugin Contributor
webnus
(@webnus)
Hello again,
Thank you two that reported us this bug. We realized this issue after some reports and observed it by using the user’s dashboard. We succeeded to fix this problem in 24 hours so no more users involved with this bug.
We are asking for an apology again that you faced this issue and hope your problem gets fixed by updating the plugin.
Plugin Contributor
webnus
(@webnus)
@paalhawk,
As it has been answered in your ticket, these fields should be in the form as default fields. Actually, it’s not something that you want to add or remove and they will be added by default.
About the updates, you can follow up using your ticket so our technical team could help you with it.
