Support » Plugin: Fuse Social Floating Sidebar » Gone as quickly as I installed it

  • webbeetle

    (@webbeetle)


    That didn’t last long!
    I want to adjust settings (obviously), am logged in as ‘admin’ in WP, and get the error message “You do not have sufficient permissions to access this page.” WTF!

    I hope that at least it run a clean uninstall!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author daniyalahmedk

    (@daniyalahmedk)

    Have you tried to create support ticket ??
    What type of language you are using on public forums ??
    Do you know, we provide premium support on our free plugins ?
    Do you know its open source plugin ?
    Do you know people like you are damaging the open source projects ?
    I can see your history on this forum, you always do this kind of things ?
    What kind of mind set you have, that you are abusing in public forums ?

    Think before you type !

    webbeetle

    (@webbeetle)

    This was NOT supposed to be a ticket, but a review of the plugin!

    Of my 50 or so so-called ‘support tickets’ to WordPress.org 70-80% remain with not a single reply! Will I waste my time to write anther unanswered ticket? No. Certainly not for a plugin I just installed which doesn’t even let me set up the initial customisation. Will I leave such plugin on my site? Can I trust a plugin which on the surface doesn’t work? Thus risking a possible malware infection or other security issues? Certainly not.

    Sorry, but my patience with self-declared WP experts is wearing thin, and my online time is (due to the fact that, for the last 3 years, I’m travelling full time with only mobile data) very limited. Either things work or they get binned.

    Live with it. Don’t whinge if somebody is not happy with your product – improve it instead.

    ps: I have been noticing afterwards that you seem to delete negative reviews. [there were 2 when I first looked, none last time.] That’s NOT a way to improve your plugin.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Plugin authors cannot delete reviews, all they can do is resolve threads.

    Plugin Author daniyalahmedk

    (@daniyalahmedk)

    [Personal remark moderated] This plugin have 900+ Active installs with 2.5K+ Downloads. [Personal remark moderated] , that you are saying “possible malware infection or other security issues”, do you know there is complete review system on WordPres.org that they approve plugin on some criteria.

    [Personal remark moderated], have you checked previous support tickets of this plugin, that i reply with in 24 hours ? We have dedicated support system at : http://photontechs.com/support/

    [Personal remark moderated] , that the way you are saying “I have been noticing afterwards that you seem to delete negative reviews.” HOLD ON MAN! We plugin authors can’t delete reviews.

    If you are saying this plugin isn’t working, have you checked the demo link ? How it works here and how it works in 900+ websites ?
    http://photontechs.com/awesome-social-icons/

    Have you ever listened, the term plugin conflict ? in this case you have to create support ticket. All the plugins on WordPress.org are free, plugin authors are not responsible to provide premium support and replies your ticket every time. Only they can improve there plugin when they got some time.
    Only the word that suites you is “SHAME ON YOU !”

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Okay I’m closing this now that things have become personal. This means that @webbeetle will never be able to change the rating.

Viewing 5 replies - 1 through 5 (of 5 total)
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