Support » Plugin: WP Store Locator » Going slowly mad ..

  • Resolved oldlock


    I have deleted and recreated the google project, and reset all API keys and am getting this error when trying to create the first store :

    The Google Geocoding API returned REQUEST_DENIED.

    Error message: This IP, site or mobile application is not authorized to use this API key. Request received from IP address


    Are there any known issues or conflicts with this plugin ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tijmen Smit


    You did set the API keys on the settings page?

    As the error says the domain / ip is not authorized. To change this you need to set the referrer for the browser and server key in the Google API Console. For the browser key you need to set it to*, and for the server key you need to set it to the IP of your server.

    Yes, certainly did. The maps are showing up in the front and back ends of the site no problem it’s only when I try to save a location that the error presents.

    Plugin Author Tijmen Smit


    Then it’s a problem with the server key referrer.

    The IP that’s mentioned in the error itself is what you have set in this screen?

    If so, and you still get the same error, then delete the existing project from the Google API Console and set it again. Google says it can take up to 5 minutes before changes are processed, but sometimes this never happens.

    OK. My host advised me of the server ip in IPv4 (as did the lookup tool in the documentation), however the google error had an ipV6 address in it. I added the ipV6 address to the google API and success !

    Plugin Author Tijmen Smit


    Good to hear it works, and thanks for letting me know the issue between IPv4 and 6. Will mention that in the documentation.

Viewing 5 replies - 1 through 5 (of 5 total)
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