Title: Going crazy – public_html
Last modified: August 31, 2016
---
# Going crazy – public_html
* [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/)
* Hi!
I’ve been trying to install wordpress for two days straight. Yesterday,
I made some progress by accessing the admin panel and designing the website.
But as for the public domain, all it said was “apache test” and that something
was wrong. Looking at multiple tutorials, reading loads of forums it made sense
to “uninstall” wordpress, and start from scratch!
* But the problem now is that i can’t seem to find the public_html folder to put
wp in. I’m using web10 as host and they had the “easy-install” help to install
wp, but i cant access that either. It doesn’t say anything, so i’m stuck with
the manual installation. But as I said, my public_html folder is completely gone
and I don’t know what to do from here. Any brainiacs out there who knows what
a newbie like me could do to make it work?
Viewing 12 replies - 1 through 12 (of 12 total)
* [Andrew Nevins](https://wordpress.org/support/users/anevins/)
* (@anevins)
* WCLDN 2018 Contributor | Volunteer support
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310134)
* Your hosting providers will be able to either guide you to the place where your
public_html directory is, or add it back in if it has been removed.
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310135)
* How do i add it in?
I followed a tutorial which said to make a new one but couldn’t
make sense of the ssh.
* [Andrew Nevins](https://wordpress.org/support/users/anevins/)
* (@anevins)
* WCLDN 2018 Contributor | Volunteer support
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310139)
* You don’t want to be doing this stuff yourself, it’s much safer and easier if
the hosting providers handle it.
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310140)
* Yes i figure that as well, but they are very hard to reach… :/
* [Andrew Nevins](https://wordpress.org/support/users/anevins/)
* (@anevins)
* WCLDN 2018 Contributor | Volunteer support
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310146)
* Once your server has been set up correctly, we can help you install it if you
need support with that. I don’t know the answer to your problem, but this is
less of a WordPress issue and you might not receive the answer here.
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310147)
* Thanks, i will return when the public_html issue is fixed
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310217)
* So, i’ve managed to find out that i have a folder in my root called domain-url.
com and have the same numerical value as the public_html has. My hosting website
claims that THAT is the public_html folder.
* I’ve now uploaded wp into that folder. I’ve changed my wp-config so it matches
my database info. But when i go into [http://domain-url/wp-admin/install.php](http://domain-url/wp-admin/install.php)
it says that it’s something wrong with my wp-config file. But i don’t know what
the problem is. Any thoughts?
* [Andrew Nevins](https://wordpress.org/support/users/anevins/)
* (@anevins)
* WCLDN 2018 Contributor | Volunteer support
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310225)
* What is the full message, or is it just “something went wrong”?
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310227)
* On the domain-url.com:
* An error occurred while connecting to the database
* On the /wp-admin/install.php:
* An error occurred while connecting to the database
This means that the username
and password in your wp-config.php file is incorrect or we can not connect to
the database server at localhost . This could mean that your online hotel database
server is offline.
* Are you sure you have the correct username and password?
Are you sure you entered
the correct hostname? Are you sure that the database server is running? If you
are unsure what these terms mean you should contact your host. If you still need
help you can visit the WordPress Support Forums
* [Andrew Nevins](https://wordpress.org/support/users/anevins/)
* (@anevins)
* WCLDN 2018 Contributor | Volunteer support
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310228)
* Where were you originally looking for your database info?
* Thread Starter [emlehh](https://wordpress.org/support/users/emlehh/)
* (@emlehh)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310231)
* on my host site.
* I think i solved it, seems that i had to change the localhost in wp-config even
though my host provider said it _shouldn’t_ be changed. 🙂
* [Charles McBride](https://wordpress.org/support/users/webmaster51/)
* (@webmaster51)
* [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310259)
* well localhost should always be local host unless you do something to need it
to be different. If its not local host may i ask what it is?
Viewing 12 replies - 1 through 12 (of 12 total)
The topic ‘Going crazy – public_html’ is closed to new replies.
## Tags
* [public_html](https://wordpress.org/support/topic-tag/public_html/)
* In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
* 12 replies
* 3 participants
* Last reply from: [Charles McBride](https://wordpress.org/support/users/webmaster51/)
* Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/going-crazy-public_html/#post-7310259)
* Status: not resolved
## Topics
### Topics with no replies
### Non-support topics
### Resolved topics
### Unresolved topics
### All topics