Support » Plugin: All-in-One WP Migration » Godaddy to Hostgator

  • Resolved expatsworld

    (@expatsworld)


    Hi there

    I am needing to migrate from wordpress hosted Godaddy account to Hostgator. Is this plugin compatible as I cannot see hostgator on your list?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • GatorJonathanH

    (@gatorjonathanh)

    Hostgator Employee

    Greetings @expatsworld,

    My name is Jonathan and I’m a part of HostGator’s customer service team. Although you’re more than welcome to use any plugins you’d like, we did want to let you know we offer a free migration with each new account.

    If you’d like us to handle the migration for you, please login to your account at https://hostgator.com/billing then use this link : https://portal.hostgator.com/support/migration

    More information can be found here : https://www.hostgator.com/help/article/how-to-transfer-your-wordpress-blog-from-one-host-to-another-host

    We hope this helps but please feel free to start a live chat at https://chat.hostgator.com if you run into any trouble with the form or with this plugin.

    HI

    Thank you for your reply, I already know that a free service is offered, but I also know that it can take up to 5 days and the website will be offline during a portion of this time. Which is unacceptable to the company I am migrating the site for.

    Thank you but I still prefer to do it myself, so there is no downtime.

    Regards

    Joanne

    • This reply was modified 2 months, 1 week ago by  expatsworld.
    Plugin Author Yani Iliev

    (@yaniiliev)

    @expatsworld

    HostGator used to be on our list but we removed them about 1 year and a half ago.
    Since then we have not tested the plugin n their hosting.

    The plugin may or may not work

    Si is it not worth the risk? Is it likely not to work at all?

    Thanks

    GatorJonathanH

    (@gatorjonathanh)

    Hostgator Employee

    Greetings @expatsworld,

    I’m sorry to hear you were informed that our migrations cause downtime as this is not accurate. Also, although we do state that our migrations can take up to 72 hours or longer, our current wait is about 48 hours. During our migrations, we move a copy of your content over to the HostGator account, then provide instructions on how to test the content before pointing your domain to the hosting package.

    Once our customer has confirmed the site is functioning, they can then update their DNS settings to point their domain to their HostGator account. Since there is a copy of the site at both locations, no downtime should be experienced.

    @yaniiliev if you have any interest in adding HostGator back to your list, please feel free to contact me via feedback@hostgator.com Attention: Jonathan H. and I’d be glad to setup an account and help with any testing that is needed.

    @expatsworld please also feel free to shoot me an e-mail at the address above if you have any additional questions – thanks!

    Plugin Author Yani Iliev

    (@yaniiliev)

    @expatsworld

    You could try using the plugin – it should work on most hostings but we have not tested the plugin on HostGator for quite some time.

Viewing 6 replies - 1 through 6 (of 6 total)
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