• Alta

    (@shellardee)


    At first, this seemed okay until I realized that you need to pay for needed functions.

    1) Accepts 3-character password. Didn’t try fewer but that is pretty bad. That is the password to your WordPress site as a subscriber.

    2) In the back office, A pending payment was deleted. It said there was one pending payment and nothing was listed. Had to delete from database.

    3) I was sent back to the form after submitting it as Manual/offline payment. The reason why wasn’t evident. Need a popup in my face there.

    4) Confusing because a WordPress user is created before payment is made.

    5) Goes to the wrong PayPal page where the person must either have a PayPal account or sign up. That is not what we wanted. We need PayPal payment where the user does not need a PayPal account.

    Haven’t tested the entire plugin but I’m still looking around.

    • This topic was modified 2 years ago by  Alta.
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  • Teodor Cosofret

    (@teodor-cosofret)

    Hello Alta,

    Thank you for your feedback.

    1. Indeed users can use a 3 character password. I forwarded this issue to the dev team. A solution would be to use Profile Builder with PMS. Inside Profile Builder, which is compatible with PMS, you can set the Minimum Password Strength / Length.

    2. This might have happened if you’ve deleted the user that you’ve subscribed to a subscription plan. When subscribing a new user a payment is also made, which is added with a pending status until the actual payment gets processed by the payment gateway. If you delete this new user, the payment does not get deleted. It remains in the database for reference, but it isn’t shown in the payments table. Indeed there might be an issue with the counters being displayed for each payment status and the actual payments displayed in the table.

    3. Have you set a Register Success Page in the Settings page of the plugin? If you have, you should have been redirected to this page upon form submission.

    4. Indeed the user is created before the payment. This is by design so that you, as an admin, can have data regarding the user. With this data you can then contact the user to see if there were problems upon subscribing or maybe follow up with some other marketing strategy.

    5. We offer PayPal Payments Standard in the free version of the plugin. With PayPal Payments Standard users can subscribe to your website using their credit cards, thus not needing a PayPal account, but this feature is limited by many factors:
    *  Account must be either Premier or Business. Personal Accounts do not have this option.
    *  PayPal Account Optional is turned on – this enables non PayPal Members to pay by Credit Card.
    *  The email address you use to log into your PayPal Account must be verified.
    *  The “business” variable value in your button code must be a verified email address or your Business ID.
    *  Bank Account linked and verified – so you can withdraw or transfer funds.
    *  Credit Card linked and verified.
    Next, there are specific reasons the Credit Card Option may not be available to your customers.
    *  You are using Express Checkout. Express Checkout requires a PayPal Account
    *  You are using the wrong email address or an unverified email address.
    *  The country you reside in. Not all countries have all the PayPal features available.
    *  The country your customers reside in. Not all countries have all PayPal features available.
    *  The IP address of your hosted site is on a blocked list.

    I hope this information helps you. If you have any other questions regarding PMS you can always post a Support Thread or open a Support Ticket.

    Best regards,

    Alta

    (@shellardee)

    Hi Teodor,
    Thank you for the rapid response.
    1) Accepts 3-character password. Glad you’re fixing this – hopefully for the free version, too.

    2) Will you be changing this also for all versions?
    In the back office, A pending payment was deleted. It said there was one pending payment and nothing was listed. Had to delete from database.

    3) Got it. Thank you.
    “I was sent back to the form after submitting it as Manual/offline payment. The reason why wasn’t evident. Need a popup in my face there.”

    4) Perhaps have a flow image of what happens, what happens when and what action is taken when.
    “Confusing because a WordPress user is created before payment is made.”

    5) This is for a nonprofit environmental website and I’m building it for free for them. It’s the simplest use of a paid membership. They cannot afford to upgrade. Thanks anyway.
    “Goes to the wrong PayPal page where the person must either have a PayPal account or sign up. That is not what we wanted. We need PayPal payment where the user does not need a PayPal account.”

    Have a wonderful day! You deserve it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Good but missing some stuff’ is closed to new replies.